All Modules crash the client (exams, sysmanager etc)
Very annoying issue, and one that seems to come back after every update. Modules outside of the SIMS front end - Exams Organiser, for instance - refuse to work and cause the main front end to crash out.
I have already checked the SIMS.ini and Connect.ini files, which are the first port of call for these issues and have resolved it in the past, so please don't point me to KB. Connect.ini is in the Windows folder and points, as usual, to the mapped drive for sims. Sims.ini is in the Windows folder and also the prog file\sims .net folder, and the links inside point to all the right places as far as I can tell.
When you try to launch Exams Organiser, you get the fault code 1573-0499-9000, for which there is no result in the Capita support site, and the description: The system cannot find the file specified : System.ComponentModel.Win32Exception.
The exams exe file is in its usual home in program files\sims .net. Capita are dragging their heels responding and we're getting a little anxious. Anyone got any ideas?