Free School Meals from HELL
I am posting here as a last resort as I am at my wits end. We have been unable to download our Free School Meals data from our LA so far this Academic Year because our uplink to the LA's broadband consortium was terminated - we have gone elsewhere - and the download client for the FSM data no longer functions. The support staff at the LA tell me the client will NOT work with any other broadband connection.
I have, therefore, asked for an alternative. The two presented were a GCSx address or having the details posted. I am struggling to get anyone to tell me "To get a GCSx address you need to..." and I have called several communications companies and they have all gone "a what address?". I've got our catering staff/student services staff screaming at me that they have no FSM data and the Local Authority has adopted the attitude of "Tough! You terminated the connection" (they will happily reconnect us for over £5k p.a. of course even though we would only use the connection for FSM)
My questions are:
1) Does anyone know whose responsibility it is for said Free School Meals data being delivered? Is it our responsibility as a School to ensure the data is delivered or is the Local Authorities responsibility to make sure we receive said data?
2) I know what GCSx is but does anyone know how I go about getting a connection/meeting the CoCo standards?
Any light being shed upon this dark and dingy subject would be greatly appreciated.
I am now going home to Google how to tie a noose.... :)