IEP Writer report continuity
I've just learned from our SENCO that IEP Writer has broken since the Spring Update and support are being less-than-cooperative in suggesting a solution.
The issue relates to a workaround suggested by support last year, to solve the report continuity problem. If you've attempted to use IEP Writer, you will know that creating a new report defaults to a blank form and therefore you have to re-enter any and all of the previous report data to achieve continuity. Either that, or you update the existing report and therefore loose any continuity. This is not acceptable to our SENCO, who requires an electronic audit-trail of reports. The workaround involved loading the previous report data file and thereby overwriting the blank form with the previous report data (saving a whole lot of typing and ticking boxes). Apparently doing this logically was beyond the wit of Capita and before they give me an arguement, may I remind them that they're still marketing this product, according to their website.
Since March, this doesn't work any more. Whatever you do, you still end up with a blank form. I've even tried cutting and pasting the data into the IEP student folder, without effect, leading me to suspect they've moved the records somewhere else where I can't find them. Anyone suffered this problem? Anyone know any more than I do?