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MIS Systems Thread, Missing late marks - the fix is..? in Technical; Does anyone know the fix for sudden missing late marks? The Capita KB article isn't much help. Is it just ...
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    Edu-IT's Avatar
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    Missing late marks - the fix is..?

    Does anyone know the fix for sudden missing late marks? The Capita KB article isn't much help. Is it just a patch from Capita for the fix? What is the cause?

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    vikpaw's Avatar
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    What's the KB? What circumstances led them to go missing? Is it possible the register is being marked by two different people?

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    KB118620

    Randomly missing.

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    Sounds like a cover up to me! Or they don't know what the issue is. Did you contact your support for any more details yet?

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    Vik you know us better than that!

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    Still waiting on an answer. :-)

    It's been logged out to Capita but no update yet from them. Annoying as we can't run the reports we need.
    Last edited by Edu-IT; 9th July 2012 at 11:41 AM.

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    Leave feedback on the KB so they can send the message back through the right channels.
    To be fair the cover ups are usually a lot more elaborate, and don't involve posting a KB article for all to see.

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