+ Post New Thread
Results 1 to 7 of 7
MIS Systems Thread, Reopen Closed Session in Profiles in Technical; Anyone had to reopen a session in Profiles? Due to an issue where a whole subject wasn't appearing the session ...
  1. #1

    TechMonkey's Avatar
    Join Date
    Dec 2005
    Location
    South East
    Posts
    3,286
    Thank Post
    225
    Thanked 405 Times in 302 Posts
    Rep Power
    162

    Reopen Closed Session in Profiles

    Anyone had to reopen a session in Profiles? Due to an issue where a whole subject wasn't appearing the session was closed to try and solve the problem and not all classes were generated. This seems like it is an non-reversible edit now. The solution suggested was to restore the SQL database to get the marks back but this will of course mean all lesson registration marks will be lost and any other work on SIMS done today.

    A duplication of the closed session or even, heavens forbid, if it is just a flag in the DB to change that would be fine.

    Seems a bit silly that to fix an issue in one small part of SIMS you have to restore the whole DB!

  2. #2

    Steve21's Avatar
    Join Date
    Feb 2011
    Location
    Swindon
    Posts
    2,689
    Thank Post
    334
    Thanked 515 Times in 483 Posts
    Rep Power
    179
    We had a similar issue to this recently, where accounts were closed and needed "fixing", capita answer was basically not do-able as it's a oneway process. Think in the end we just re-mounted the latest backup Not the answer you're after I guess. Guess it might be different for classes though

    Steve

  3. Thanks to Steve21 from:

    TechMonkey (26th June 2012)

  4. #3

    tmcd35's Avatar
    Join Date
    Jul 2005
    Location
    Norfolk
    Posts
    5,612
    Thank Post
    845
    Thanked 880 Times in 730 Posts
    Blog Entries
    9
    Rep Power
    326
    Been through a number of these issues with the development team recently. Their response was "it was designed that way on purpose" and mumbled something OMR readers. They did mention something about possible changes in the next Spring release that might allow you to go back a stage.

    But yeah, rubbish design - you have to restore the entire DB to go back a stage in profiles!

  5. Thanks to tmcd35 from:

    TechMonkey (26th June 2012)

  6. #4

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    Don't use profiles but can you restore to a test server to get at the info you need, export it somehow and then use it in the live system. Or just generate teh remainder from test server?

  7. Thanks to vikpaw from:

    TechMonkey (26th June 2012)

  8. #5

    TechMonkey's Avatar
    Join Date
    Dec 2005
    Location
    South East
    Posts
    3,286
    Thank Post
    225
    Thanked 405 Times in 302 Posts
    Rep Power
    162
    Support say no, can't import data into Profiles. We are going to restore to a test server so we can get the paper based reports back and may have to skip the e-versions.

    Really, really rubbish!! Part of me has a sneaky, probably unfair, suspicion that closing a session just sets a flag in a record somewhere and if we could flip that back it would be ok. But I daren't go hunting!

  9. #6
    Cache's Avatar
    Join Date
    Apr 2008
    Location
    Cumbria
    Posts
    1,199
    Thank Post
    447
    Thanked 173 Times in 170 Posts
    Blog Entries
    3
    Rep Power
    63
    You can still select a closed session in the Generate Student Profiles screen by changing the drop down - now whether that allows you to regenerate and edit profiles for a closed session or not I don't know (haven't got my test system upto date so can't play with it), I've a feeling possibley not which is why we tend to keep all our profiles sessions open but locked until the 1st half term of the following academic year. :/

  10. #7

    tmcd35's Avatar
    Join Date
    Jul 2005
    Location
    Norfolk
    Posts
    5,612
    Thank Post
    845
    Thanked 880 Times in 730 Posts
    Blog Entries
    9
    Rep Power
    326
    Unfortunately SIMS does some garbage collection when you change the session status so some data, it thinks is no longer needed, can end up being deleted from the database. Which is what happened to us when a session was moved from active to review stage with a subjects comment banks accidentally unchecked.

    At this point Capita told us the data is gone forever and you cannot go back a session stage

SHARE:
+ Post New Thread

Similar Threads

  1. Year tutors in profiles 7
    By GoldenWonder in forum MIS Systems
    Replies: 1
    Last Post: 8th May 2009, 07:07 PM
  2. Word count and Lateness in Profiles 7
    By mioiskute in forum MIS Systems
    Replies: 8
    Last Post: 11th February 2009, 07:07 AM
  3. Remove Printer in Profile
    By karldenton in forum Windows
    Replies: 5
    Last Post: 9th February 2009, 04:59 PM
  4. Closed Sessions
    By onder in forum Windows
    Replies: 3
    Last Post: 3rd October 2008, 04:11 PM
  5. Teachers with incorrect classes in Profiles
    By WithoutMotive in forum MIS Systems
    Replies: 0
    Last Post: 2nd July 2008, 11:48 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •