+ Post New Thread
Results 1 to 13 of 13
MIS Systems Thread, Lesson Monitor Slow (Take Register) in Technical; When logging into sims when we select lesson monitor> take register and click on the class it takes almost 30-60 ...
  1. #1

    Join Date
    May 2012
    Posts
    160
    Thank Post
    20
    Thanked 26 Times in 17 Posts
    Rep Power
    9

    Lesson Monitor Slow (Take Register)

    When logging into sims when we select lesson monitor> take register and click on the class it takes almost 30-60 seconds and the window says not responding until the class list comes up? after this selecting another class only takes couple seconds.

    is this a fault or is there a way i can fix this?

    Thanks

  2. #2

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,161
    Thank Post
    403
    Thanked 623 Times in 569 Posts
    Rep Power
    181
    What spec are the machines you've got?

  3. #3

    Join Date
    May 2012
    Posts
    160
    Thank Post
    20
    Thanked 26 Times in 17 Posts
    Rep Power
    9
    Quote Originally Posted by Edu-IT View Post
    What spec are the machines you've got?
    clients mixture but all around dual core 2gb ram

    server is 2003 with 4gb ram

  4. #4

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,161
    Thank Post
    403
    Thanked 623 Times in 569 Posts
    Rep Power
    181
    Is this issue consistent across all of the machine?

  5. #5

    Join Date
    May 2012
    Posts
    160
    Thank Post
    20
    Thanked 26 Times in 17 Posts
    Rep Power
    9
    Quote Originally Posted by Edu-IT View Post
    Is this issue consistent across all of the machine?
    yes am getting it across all machines and even running sims on the server produces the same issue

  6. #6

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,161
    Thank Post
    403
    Thanked 623 Times in 569 Posts
    Rep Power
    181
    Probably not related, but, how big is your MDF/LDF file for SIMS?

  7. #7

    Join Date
    May 2012
    Posts
    160
    Thank Post
    20
    Thanked 26 Times in 17 Posts
    Rep Power
    9
    mdf 1.6 gig ldf 1mb

  8. #8

    matt40k's Avatar
    Join Date
    Jun 2008
    Location
    Ipswich
    Posts
    4,433
    Thank Post
    368
    Thanked 646 Times in 528 Posts
    Rep Power
    159
    Are you using SQL Standard edition or Express? Is this since an upgrade or something?

  9. #9

    Join Date
    May 2012
    Posts
    160
    Thank Post
    20
    Thanked 26 Times in 17 Posts
    Rep Power
    9
    Quote Originally Posted by matt40k View Post
    Are you using SQL Standard edition or Express? Is this since an upgrade or something?
    we have 2008 express install , only update recently was the lesson monitor licence

  10. #10

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,161
    Thank Post
    403
    Thanked 623 Times in 569 Posts
    Rep Power
    181
    Have you spoken to your support unit, whether this be LA or Capita direct? There seems to be a few things to try.

    Optimising Edit Marks (Lesson Monitor)

    May be helpful.

  11. #11

    matt40k's Avatar
    Join Date
    Jun 2008
    Location
    Ipswich
    Posts
    4,433
    Thank Post
    368
    Thanked 646 Times in 528 Posts
    Rep Power
    159
    Ah, they you go. There is a performance hit when you move to Lesson monitor that I would have hoped they would have discussed with you before. I would recommend you upgrade to Standard edition for starters.

  12. #12

    Join Date
    May 2012
    Posts
    160
    Thank Post
    20
    Thanked 26 Times in 17 Posts
    Rep Power
    9
    Quote Originally Posted by matt40k View Post
    Ah, they you go. There is a performance hit when you move to Lesson monitor that I would have hoped they would have discussed with you before. I would recommend you upgrade to Standard edition for starters.
    thanks matt - why is there a performance hit? do you know if it is documented anywhere so i can use to approach our support , what suggestions would you say we need to improve things except the standard edition, would you sa we should be looking to migrate to a 2008 R2 / 64bit?

    also what is the difference in express and standard which hits performance? is this easily upgradable?

  13. #13

    matt40k's Avatar
    Join Date
    Jun 2008
    Location
    Ipswich
    Posts
    4,433
    Thank Post
    368
    Thanked 646 Times in 528 Posts
    Rep Power
    159
    If you were just marking AM\PM, you generally log in and out of SIMS, if you have lesson monitor, you tent to say logged in all day. So you have, say, 100 staff logged in 6 hrs a day rather then, say 1 hr, so that's an extra 5 hrs, the SIMS homepage updates every 5 secs or so, that about 360,000 extra SQL queries - admitting not at once. Also you're moving from 2 marks a day to, say 7, so say 1,000 students, that's 25,000 extra marks per week...

    Yer, it's going to cause a lot more load on your server, this before you start looking at all the extra stuff you start using SIMS for like marksheets and so on. It annoys me that Capita Sales people just go, oh yer, no performance hit - like they did when they released the new homepage. I personally don't mind the extra load, it's just you need to account for it, I know it's not easy to work out - it's more a question of waiting and seeing, but at least if the school knows you may need some money set aside for a server\workstation upgrade, they're not going to be shocked when the money they've spent on a Lesson monitor license creates more problems.

    4gb is the 32bit limit and as Win2003 is coming end of life, it's worth moving to Win Server 2008 R2, which is x64 as well as getting SQL 2008 R2 standard x64. Key for SQL servers is RAM and discs. Run perfmon and look at your average disc queue length, I think microsoft recommend a max of 3 as a target - you'll get spikes, but it's it's in the 100's from 8am - 4pm, you know you've got disc issues.

SHARE:
+ Post New Thread

Similar Threads

  1. PARs vs Lesson Monitor
    By TechMonkey in forum MIS Systems
    Replies: 8
    Last Post: 15th January 2008, 11:19 AM
  2. Replies: 17
    Last Post: 7th November 2007, 01:24 PM
  3. am registers not showing in lesson monitor 6
    By philjones2000 in forum MIS Systems
    Replies: 2
    Last Post: 11th September 2007, 08:15 PM
  4. SIMS/Lesson Monitor Error
    By Gatt in forum MIS Systems
    Replies: 7
    Last Post: 12th May 2006, 10:43 AM
  5. DIY Lesson Monitor
    By mark in forum Educational Software
    Replies: 7
    Last Post: 3rd March 2006, 03:09 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •