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    pdr
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    SIMS/VLE export not working

    When I look at logs in SIMS for VLE export I see:-
    Dsetination URL: https://enterprise.itslearning.com/W...rvicesPort.svc
    Service Description: VLE Web Service by IMSES Provider
    Exception Message: The operation has timed out

    Out of interest(?) I went to the destination URL where I’m informed:-

    “You have created a service.
    To test this service, you will need to create a client and use it to call the service. You can do this using the svcutil.exe tool from the command line with the following syntax:
    svcutil.exe https://enterprise.itslearning.com/W...Port.svc?wsdl”
    However svcutil.exe does not appear to be installed on our SIMS server
    (according to ServiceModel Metadata Utility Tool (Svcutil.exe) it should be in
    C:\Program Files\Microsoft SDKs\Windows\v6.0\Bin)

    It is nearly a month now since the process has run successfully (occasionally exception message is “Unable to connect to the remote server”)

    Any ideas welcome

    Thanks

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    matt40k's Avatar
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    Go Tools > Setups > SIMS Services

    Click test, does it work? Might want to enter the details in manually rather then auto detect.

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    pdr
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    Ok thanks for the suggestion - have run test, reports service ok, ditto internet connectivity.

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    And you've defined the proxy settings? Just if it's auto detecting you'll need to check the user that's running it.

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    pdr
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    Yes have tried both methods, and tried changing users network credentials, all report Internet Connection Ok. Think I will raise call with Capita, but many thanks for your input, I didn't know about Tools > Setups > SIMS Services

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