MIS Systems Thread, Think i know whats up, dont know how to explain! lol in Technical; The attendance lady has today pointed out that some of her documents are printing off/appearing differently. This includes Registration Certificates, ...
20th April 2012, 11:04 AM #1
Think i know whats up, dont know how to explain! lol
The attendance lady has today pointed out that some of her documents are printing off/appearing differently. This includes Registration Certificates, Kitchen Statistics and a Dinner Register. All using a temp file called rpttmp.
Fonts have changed from an Arial Style to a Times new roman style, Font sizes are different, boxes are wonky, things that print out on one page now print over multiple.
Its basically like the template file is knackered. Anyway i can fix this?
IDG Tech News
20th April 2012, 12:03 PM #2
20th April 2012, 01:36 PM #3
- Rep Power
Does it follow her around to different machines? Is it the same for anyone else logged on that machine?
20th April 2012, 03:03 PM #4
Which version of Office are you using? I know we had an issue with Office 2010 and assessment manager reports until I ran a Microsoft patch.
21st April 2012, 02:16 PM #5
What's the version of Windows? Any changes to Web Browser recently?
Find all the temp files and delete them. If it's a .html file, which is often used for display prior to print, a change to browser / settings could cause issues.
Try them on your account with your machine.
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