+ Post New Thread
Results 1 to 6 of 6
MIS Systems Thread, SIMS Error in Technical; Hi all Im new at this so please be gentle! One of my admin collegaues has an error when she ...
  1. #1

    Join Date
    Jun 2007
    Location
    Rotherham
    Posts
    13
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    SIMS Error

    Hi all

    Im new at this so please be gentle!

    One of my admin collegaues has an error when she tries to export a report into word, it says:
    "Error: Length cannot be less than zero
    Parameter Name: length"

    We have spoken to our internal IT helpdesk who say it is an office issue? Can anyone shed any light on this?

  2. #2

    Join Date
    Feb 2006
    Posts
    1,187
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: SIMS Error

    When you say export a report into word do you mean that Word document is the output type of a SIMS.net report?

    Is this the first time this happened on this machine?

    Can the same user produce the required report on another PC.

    Can she produce an Excel report?


    Have you checked macro security normally Word mail merge from SIMS.net will not work if the setting is high. You need to have it at medium so you can selectively enable/disable macros.

  3. #3

    Join Date
    Nov 2006
    Location
    Derbyshire
    Posts
    101
    Thank Post
    16
    Thanked 5 Times in 4 Posts
    Blog Entries
    1
    Rep Power
    16

    Re: SIMS Error

    Office and SIMS can be funny partners in crime - as well as the suggestions pointed out above, it may also be worth checking the permissions on the TEMP folders and the OFFICE folder on the actual machine; SIMS.net does require you to have write permissions to these
    (have a word with your helpdesk!)

    Is there any possibility you can export the report and post it here - rest assured none of your school data will come across, only the report template - doing this may help "us" see where the fault may lie

  4. #4

    Join Date
    Jun 2007
    Location
    Rotherham
    Posts
    13
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: SIMS Error

    Quote Originally Posted by NetworkGeezer
    When you say export a report into word do you mean that Word document is the output type of a SIMS.net report?
    Do i? Im not really sure what im talking about!

    Quote Originally Posted by NetworkGeezer
    Is this the first time this happened on this machine?
    Yes it is.

    Quote Originally Posted by NetworkGeezer
    Can the same user produce the required report on another PC.
    Yes she Can - but logged itno Simms under another user.

    Quote Originally Posted by NetworkGeezer
    Can she produce an Excel report?
    Yeah, it goes into excel a dream.


    Quote Originally Posted by NetworkGeezer
    Have you checked macro security normally Word mail merge from SIMS.net will not work if the setting is high. You need to have it at medium so you can selectively enable/disable macros.
    Hmm...not chekced this one. Will have a peak at it shortly.

  5. #5

    Join Date
    Jun 2007
    Location
    Rotherham
    Posts
    13
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: SIMS Error

    Quote Originally Posted by cheesypete
    Office and SIMS can be funny partners in crime - as well as the suggestions pointed out above, it may also be worth checking the permissions on the TEMP folders and the OFFICE folder on the actual machine; SIMS.net does require you to have write permissions to these
    (have a word with your helpdesk!)

    Is there any possibility you can export the report and post it here - rest assured none of your school data will come across, only the report template - doing this may help "us" see where the fault may lie
    The user is a local administrator so sohuld have read/write access to all the PC but i will double check.

    I dont know how to export the template as Sims doesnt allow us to get that far!

  6. #6

    Join Date
    Apr 2007
    Location
    NW1
    Posts
    38
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: SIMS Error

    I am surprised your local helpdesk did not assist you further with this issue. The general advice for this error is to use the detect & repair feature of office:

    Go to Add/Remove programs and click on Microsoft Office

    Click on the 'Click here for support information' link and then click 'Repair'
    This will repair this Office install.

    (You may be required to insert the Microsoft Office installation cd to carry out this operation)

SHARE:
+ Post New Thread

Similar Threads

  1. [SIMS] Error message on SIMS
    By Gatt in forum MIS Systems
    Replies: 12
    Last Post: 17th October 2013, 10:49 AM
  2. SIMS Install Error
    By danIT in forum MIS Systems
    Replies: 4
    Last Post: 7th December 2007, 04:23 PM
  3. Sims error - Reason 5???
    By cophighschool in forum MIS Systems
    Replies: 12
    Last Post: 4th October 2007, 01:22 PM
  4. SIMS .Net Error
    By wesleyw in forum Educational Software
    Replies: 6
    Last Post: 1st December 2006, 03:49 PM
  5. SIMS/Lesson Monitor Error
    By Gatt in forum MIS Systems
    Replies: 7
    Last Post: 12th May 2006, 10:43 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •