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MIS Systems Thread, SupportNet Down? in Technical; Can anyone get into SupportNet this morning, or is it just me who's having problems?...
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    Question SupportNet Down?

    Can anyone get into SupportNet this morning, or is it just me who's having problems?

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    Mcshammer_dj's Avatar
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    I can't get there either, get to login screen then get an error

    Perhaps they have applied an upgrade to their site and need to now withdraw it due to "unexpected" errors

  3. Thanks to Mcshammer_dj from:

    Rawns (19th March 2012)

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    Thanks @Mcshammer_dj, glad I'm not the only one having issues.

    Wanted to see if they managed to re-release the Spring upgrade. Guess I'll put that on hold until later.

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    Back up now and there is your answer @Rawns


    We are investigating a new issue that has been reported by a school and so we are not going to re-issue the SIMS 2012 Spring Release today. We have assembled a team to work on the issue this weekend with a view to releasing by close of play Monday 19th March.


    If you have any questions about the above, please feel free to email me on Jonathan.wood@capita.co.uk if you want to discuss this further.

  6. Thanks to Mcshammer_dj from:

    Rawns (19th March 2012)

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    Great. It's like Amateur Night at the Apollo over there....

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    It's been down all weekend. I updated the second Spring Release thread with info.

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    It's working here, but it directs you, once your logged in, to /auser which doesn't work but if you remove the a from it it works ok. Weird eh? Or is this just me?

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    Quote Originally Posted by Mcshammer_dj View Post
    Back up now and there is your answer @Rawns
    We are investigating a new issue that has been reported by a school and so we are not going to re-issue the SIMS 2012 Spring Release today. We have assembled a team to work on the issue this weekend with a view to releasing by close of play Monday 19th March.
    If you have any questions about the above, please feel free to email me on Jonathan.wood@capita.co.uk if you want to discuss this further.
    Tee Hee!
    I posted that info on here on Fiday in the Sticky Thread!
    Quote Originally Posted by Sivadam View Post
    Hmmmmmm.....
    A further delay in releasing the Updated Spring Release due to another Support Case.
    One wonders if it is 'owt to do with mine ..........
    Last edited by Sivadam; 19th March 2012 at 03:00 PM.

  11. #9

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    Except @Mcshammer_dj told us the useful bit re expected delivery date

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    Sivadam's Avatar
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    Quote Originally Posted by Mcshammer_dj View Post
    ... with a view to releasing by close of play Monday 19th March....
    That is the bit I posted on SupportNet last Friday but omitted here! One has to prioritise SupportNet doesn't one? Can't leave all the nuggets here!

    SupportNet Post, Friday 16th March at 10.12pm:
    Hmmmmmm.....
    A further delay in releasing the Updated Spring Release due to another Support Case.
    One wonders if it is 'owt to do with mine ..........
    It'll give our Staff a respite from deploying (or re-deploying) upgrades.
    An extra day to pursuade 'em all to get those laptops logged on to the network and leave 'em there ready for the appointed deployment time!
    A lot of 'em won't tho'!

    No - it wasn't me that crashed SupportNet later that night/following morning!

  13. #11

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    It's rather vague on supportnet, focussing more on self-congratulation.
    If it wasn't posted here, you can't gloat about it!



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