Smoothwall and SIMS Learning Gateway

[ninjabeaver]

Greetings all,

Anyone running both Smoothwall (latest release) and SIMS Learning Gateway.

Since this was installed over the Feb Half Term the SLG has gone offline.

OpenVPN will not connect and Smoothwall, ICTSS and SIMS have all gone tried with no success.

Smoothwall have been remoted in for the last 1.5 hours and still no joy.

Any ideas anyone?

Cheers,

Simon.

[rob_f]

When you say OpenVPN, is this a VPN that the SIMS server makes back to Capita?

[glennda]

For sims intouch open VPN I had to open both 1194 udp inbound/outbound

Although worth checking the open VPN config to see what ports using.

[plexer]

That is the default upd port for OpenVPN

Ben

[Sylv3r]

Is this the CAPITA hosted SLG I take it? Our locally hosted SLG works fine with the latest Smoothwall updates installed.

[tom_newton]

Did you change your ISP at the same time?

Also, funky VPN issues can be down to MTU mismatches...

[ninjabeaver]

When you say OpenVPN, is this a VPN that the SIMS server makes back to Capita?

Hi Rob,

Yep, thats the one.

Did you change your ISP at the same time?

Also, funky VPN issues can be down to MTU mismatches...

Hi Tom,

No we just removed the Cachepilot when the Smoothwall Team was remoted in and made that the only internet filter in school. Still using the Norfolk Broadband solution.

Is this the CAPITA hosted SLG I take it? Our locally hosted SLG works fine with the latest Smoothwall updates installed.

Hi Sylv3r, this is the CAPITA hosted SLG.

[matt40k]

Works ok here in Suffolk so it's unlikely to the the ISP (E2BN).