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MIS Systems Thread, Sims Learning Gateway Profiles issue after Spring update in Technical; Hi Everyone, After the spring update we have not been able to access the profiles Section of the sims learning ...
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    Sims Learning Gateway Profiles issue after Spring update

    Hi Everyone,

    After the spring update we have not been able to access the profiles Section of the sims learning gateway to write student reports any ideas to why this is ?

    error =

    Information not available
    Sorry but the requested information is currently unavailable


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    The error has been logged

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    @steve_tbs - have you also upgraded SLG to the Spring version. SIMS and SLG have to be kept in sync. Sometimes it doesn't matter, but this time around, there are a few things that don't work in SLG until both are in sync, this might be one of them.

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    steve_tbs (20th March 2012)

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    Thanks Vikpaw this solved the problem we had to request the update from the sims learning gateway team 1st time doing sims update will now know this for future updates.

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    Quote Originally Posted by steve_tbs View Post
    Thanks Vikpaw this solved the problem we had to request the update from the sims learning gateway team 1st time doing sims update will now know this for future updates.
    Cool. Usually the SLG update is out a little bit later, so it's worth holding off doing the SIMS update. Plus it gives you time to see if anything is wrong in the SIMS one, then you can just catch it on the re-release

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