A2C sent me them. OCR and Edexcel are in the list.
Just jumping onto this post to see if anybody can assist. I'm the Exams Officer in school and recently the A2C software has dropped all connections to the various exam boards. Previously it had been working fine. My Network Manager is able to successfully connect to the software on his machine. The software was originally installed on the server and he created a shortcut to the software and placed it into one of our shared folders. All of the allowed sites are still the same within the setup. Does anybody have any suggestions/thoughts as to why the connection has suddenly dropped? AVCO are no longer providing support so I was hoping to pick something up from on here!
Have you imported the A2C keys (thats not the right name but basically the special files you need from the exam boards secure areas to authorise the A2C application). I have just upgraded our Exams Officers machine and it didnt carry them over so need to re-download them on Monday morning when she's back in.
Got this sorted today, apparently it was something to do with the smoothwall settings that needed tweaking.
There is an article on the smoothwall support website named 'Known applications which don't support NTLM Authentication' which discusses a2c among other things.
Essentially you need to allow the following URLs:a2c.cambridgeassessment.org.uk
I added the URLs to the authentication exclusion list, and then into a staff allow list so that our staff could successfully download/upload any files from the exam boards.
My staff allow list is also set so that any https content is not inspected (the content is trusted already and has been specifically added to an allow list, so why bother?!).
So far (fingers crossed, touch wood, sacrifice a keyboard to the IT Gods) there's been no problems using a2c.
Hope this helps!
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