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MIS Systems Thread, SIMS Messaging problem in Technical; Our users use the SIMS Quick Messaging system quite alot to send messages to other staff. People read it and ...
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    fiza's Avatar
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    SIMS Messaging problem

    Our users use the SIMS Quick Messaging system quite alot to send messages to other staff. People read it and then delete it - thats fine. We have a couple of staff off on Maternity Leave who still have SIMS Logins. How can I stop their names coming up in the list of staff to send messages to? Normally they pick up "all users" or "All Teachers" or "All Support Staff". I have made one of the Maternity Leave Staffs accounts inactive but her name still appears and I can still send a message. Eventually we get the message that the inbox is full.

    Can they be excluded from the list?

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    You could check in manage classroom staff area, and untick the roles. This may be where it populates it's list from.
    Otherwise, temporarily reset their passwords and clear out the inboxes.

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