+ Post New Thread
Results 1 to 5 of 5
MIS Systems Thread, WCBS PASS - closes immediately after successful log on in Technical; Hi to everyone at Edugeek. First post, long time lurker - thanks to all for this wonderful resource. I'm having ...
  1. #1
    WTP
    WTP is offline

    Join Date
    Oct 2011
    Location
    Edinburgh
    Posts
    9
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Question WCBS PASS - closes immediately after successful log on

    Hi to everyone at Edugeek. First post, long time lurker - thanks to all for this wonderful resource.

    I'm having a very frustrating problem with some users of the PASS MIS system.

    Immediately after a successful log in to PASS it closes. No error messages, no logs, netmon shows nothing special (just closed tcp sessions).

    The problem is only occuring on Win7 workstations, for whatever reason I am unable to replicate it on XP SP3.

    Our PASS environment on the server is the following:
    PASS Application installed on a W2K8 R2 Standard virtual server
    SQL 2008 R2 installed on a W2K8 R2 Standard virtual server
    Server does not run to capacity on drive space, processor or memory

    Our PASS environment on the client is the following:
    Windows 7 some clients have SQL Tools 2005 installed, some clients have SQL Tools 2008 installed
    XP SP3 all clients on this platform run with SQL Tools 2005 installed
    Simple shortcut on desktop to PASS2.exe on PASS application server

    I originally believed this to be a network issue but now users spread throughout both campuses are experiencing this issue. One that is completely on fibre. The networking issue (if it is this) could be on the server side but as there are 7 other virtuals I would expect to see problems ocurring on other servers, with other applications or something in the event logs. There is nothing that points to a problem.

    Any help would be much appreciated as this is quickly becoming (has become actually) a business critical issue.

    Many thanks,
    William P

  2. #2

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Posts
    3,730
    Thank Post
    698
    Thanked 1,212 Times in 761 Posts
    Rep Power
    394
    Two quick questions:

    1. What version of PASS are you on?
    2. Have you run ProcMon as well as NetMon?

  3. #3
    WTP
    WTP is offline

    Join Date
    Oct 2011
    Location
    Edinburgh
    Posts
    9
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi AngryT -> answers inline below.

    1. What version of PASS are you on?
    2.5.1.6 - I know there's a version update, it doesn't address this issue and I want to resolve it before updating.
    2. Have you run ProcMon as well as NetMon?
    No, I haven't - that's a good point, hopefully it will show more than pass2.exe closing.
    Thanks for your help.

  4. #4
    WTP
    WTP is offline

    Join Date
    Oct 2011
    Location
    Edinburgh
    Posts
    9
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by WTP View Post
    Hi AngryT -> answers inline below.

    1. What version of PASS are you on?
    2.5.1.6 - I know there's a version update, it doesn't address this issue and I want to resolve it before updating.
    2. Have you run ProcMon as well as NetMon?
    No, I haven't - that's a good point, hopefully it will show more than pass2.exe closing.
    Thanks for your help.
    More info. There's no an error that is the Event Viewer->Application log. It's generating an Event ID 1000, faulting ntdll.dll
    Faulting an access violation in pass2.exe and crashing.

    We've done an sfc /scannow and the file is file.

    If anyone has any thoughts it would appreciated. All answers valued and all leads pursued! :-)

  5. #5

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,969
    Thank Post
    673
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    Windows updates, to make sure everything is up to date, post pass install on client.
    Does it occur regardless of the version of sql tools installed?

SHARE:
+ Post New Thread

Similar Threads

  1. RDP times out after 30 seconds when no user logged on
    By OverWorked in forum Thin Client and Virtual Machines
    Replies: 6
    Last Post: 15th May 2013, 03:11 PM
  2. Capture Current Logged on User and Pass to a Web Form
    By Freedom in forum How do you do....it?
    Replies: 5
    Last Post: 16th February 2011, 02:50 PM
  3. Logging onto the network after logging on locally
    By frankybaloney in forum Windows
    Replies: 9
    Last Post: 10th October 2008, 12:17 PM
  4. Slow initial log on and after that hanging whilst trying to sync
    By speckytecky in forum Wireless Networks
    Replies: 11
    Last Post: 6th September 2008, 08:11 AM
  5. Blank Desktop after logging on to Server 2003
    By detjo in forum Windows Server 2000/2003
    Replies: 10
    Last Post: 14th February 2008, 09:20 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •