+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 18
MIS Systems Thread, Nova T6 - Problem Creating Maintenance Dataset in Technical; We are experiencing a problem with nova T6 when we try to create a new Maintenance dataset on windows 7. ...
  1. #1
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    3,034
    Thank Post
    305
    Thanked 293 Times in 203 Posts
    Rep Power
    120

    Nova T6 - Problem Creating Maintenance Dataset

    We are experiencing a problem with nova T6 when we try to create a new Maintenance dataset on windows 7.

    So we load up sims (even with an administrator user this still happens) > Click Focus > Nova-T6 > select Load other file > select Create Maintenance Dataset > Give the new Dataset a name (in this case 99 October Update) and choose a start date (in this case its 31/10/2011) and an end date (in this case 20/07/2011) > Click finish and we get an error "12/30/1899 is not a valid date".

    Can anyone help me out on this please as its driving our timetabler mad.

    More info: I have also just found out that if we try to load a dataset, selecting "Load other file" > Load external Dataset and choose the file we have just created above - 99 October update.spl - it throws a screen up stating that the start date is 22/09/2011 and the end date is 30/08/2012. How can this be when we chose the start date as 31/10/2011 and the end date as 20/07/2012.

    Thanks

    Tim
    Last edited by timbo343; 20th October 2011 at 12:25 PM.

  2. #2
    Sivadam's Avatar
    Join Date
    Feb 2009
    Location
    Dronfield - Derbyshire
    Posts
    1,449
    Thank Post
    136
    Thanked 208 Times in 175 Posts
    Rep Power
    55
    Quote Originally Posted by timbo343 View Post
    We are experiencing a problem with nova T6 when we try to create a new Maintenance dataset on windows 7.

    So we load up sims (even with an administrator user this still happens) > Click Focus > Nova-T6 > select Load other file > select Create Maintenance Dataset > Give the new Dataset a name (in this case 99 October Update) and choose a start date (in this case its 31/10/2011) and an end date (in this case 20/07/2011) > Click finish
    Tim,
    If you really did use these dates then you have not got the year correct, in the end date.
    Later in your post you referred to the correct year in the end date!

  3. #3
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    3,034
    Thank Post
    305
    Thanked 293 Times in 203 Posts
    Rep Power
    120
    damm.. sorry, i meant 2012, ill post screen shots tomorrow, its not been a very good day.

    Ive corrected the original post... i cant edit the original post... dam. it was meant to say.. "and an end date (in this case 20/07/2012)"

  4. #4
    Sivadam's Avatar
    Join Date
    Feb 2009
    Location
    Dronfield - Derbyshire
    Posts
    1,449
    Thank Post
    136
    Thanked 208 Times in 175 Posts
    Rep Power
    55
    I was hoping that the post was right and that you had used 2011 in your end date. It would have explained why you had an error.
    Not sure why it would happen if you had the correct dates.
    It does seem strange that the error description says 1899 and that your dataset name contains the number 99.
    Try it again with a Dataset Name that only contains letters! It should not make any difference whatsover. But then again ...............

  5. #5

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    6,009
    Thank Post
    680
    Thanked 1,398 Times in 1,158 Posts
    Rep Power
    353
    Double check your system is using UK date format as your error message if you ignore the year is in US style, and this causes all sorts of issues in SIMS.

  6. #6
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    3,034
    Thank Post
    305
    Thanked 293 Times in 203 Posts
    Rep Power
    120
    Ok, this is a repost of what i had made a hash of earlier

    We are experiencing a problem with nova T6 when we try to create a new Maintenance dataset on windows 7.

    So we load up sims (even with an administrator user this still happens) > Click Focus > Nova-T6 > select Load other file > select Create Maintenance Dataset > Give the new Dataset a name (in this case 99 October Update) and choose a start date (in this case its 31/10/2011) and an end date (in this case 20/07/2012) > Click finish and we get an error "12/30/1899 is not a valid date".

    I have also just found out that if we try to load a dataset, selecting "Load other file" > Load external Dataset and choose the file we have just created above - 99 October update.spl - it throws a screen up stating that the start date is 22/09/2011 and the end date is 30/08/2012. How can this be when we chose the start date as 31/10/2011 and the end date as 20/07/2012.


    I have made sure that the server and machines which i have been testing this on have UK date and time set, that was my first thought when i got the error message. Also, attached is a word document with screen shots in which might help explain the situation a bit.
    Attached Files Attached Files

  7. #7

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    6,009
    Thank Post
    680
    Thanked 1,398 Times in 1,158 Posts
    Rep Power
    353
    yoiks it looks like you got the y2k bug v.late
    we don't use maintenance sets here so can't be much more help. you might have to send your data in to capita / support and get them to recreate it. in that case ask and start sending as it could take a while.

  8. #8

    Join Date
    Jul 2009
    Location
    Lancashire
    Posts
    20
    Thank Post
    2
    Thanked 9 Times in 6 Posts
    Rep Power
    12
    Hi,
    Do you get the message straight away or doe it attempt to load the schedule?
    If so it could be a corrupt SPL file that was submitted to SQL (and stored in the DOCSTORAGE). Have you tried recovering the construction file via:
    Load Other File > Create Construction > SQL Dataset.
    Does that load up OK?
    Thanks.

  9. #9

    Join Date
    Jul 2009
    Location
    Lancashire
    Posts
    20
    Thank Post
    2
    Thanked 9 Times in 6 Posts
    Rep Power
    12
    If you're happy to attach the SPL's for the construction and maintenance datasets I'll take a quick look.

  10. #10
    Sivadam's Avatar
    Join Date
    Feb 2009
    Location
    Dronfield - Derbyshire
    Posts
    1,449
    Thank Post
    136
    Thanked 208 Times in 175 Posts
    Rep Power
    55
    Tim,
    Did you ever try to create a brand new Maintenance Dataset using different dates and a different name?
    If not then try it and save the SPL to a different location, such as a datastick or DropBox Folder!!
    If that works then close NT6 and then try to re-open with that new dataset!
    Last edited by Sivadam; 2nd November 2011 at 08:14 PM.

  11. #11
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    3,034
    Thank Post
    305
    Thanked 293 Times in 203 Posts
    Rep Power
    120
    Sivadam,
    I have just tried to create a brand new maintenance dataset using different dates to which has also failed. In the "Create Maintenance Dataset" box i have created a new one called Tim Test 2 with the start date as 01/12/2001 and the end date as 29/06/2012... i am still getting the error "12/30/1899 is not a valid date".

  12. #12
    Sivadam's Avatar
    Join Date
    Feb 2009
    Location
    Dronfield - Derbyshire
    Posts
    1,449
    Thank Post
    136
    Thanked 208 Times in 175 Posts
    Rep Power
    55
    Quote Originally Posted by timbo343 View Post
    Sivadam,
    I have just tried to create a brand new maintenance dataset using different dates to which has also failed. In the "Create Maintenance Dataset" box i have created a new one called Tim Test 2 with the start date as 01/12/2001 and the end date as 29/06/2012... i am still getting the error "12/30/1899 is not a valid date".
    I assume that you have mis-typed the start date on this post as opposed to in the software!
    If so then it looks like you do need to get Capita Support on to it via a new Support Case!

  13. #13
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    3,034
    Thank Post
    305
    Thanked 293 Times in 203 Posts
    Rep Power
    120
    nope thats how it is, its on the second page of the attached word document on one of my earlier posts.

    Thanks, i shall raise it this afternoon.

  14. #14
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    3,034
    Thank Post
    305
    Thanked 293 Times in 203 Posts
    Rep Power
    120
    ok, next question, has anyone got the number for contacting capita support?

  15. #15

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    6,009
    Thank Post
    680
    Thanked 1,398 Times in 1,158 Posts
    Rep Power
    353
    Quote Originally Posted by timbo343 View Post
    ok, next question, has anyone got the number for contacting capita support?
    01234 832020
    Or email sims.support@capita.co.uk
    Or log a case on supportnet

  16. Thanks to vikpaw from:

    timbo343 (4th November 2011)

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. [SIMS] Creating Intervention Groups into existing blocks in Nova T6
    By ellisteph10 in forum MIS Systems
    Replies: 4
    Last Post: 30th March 2011, 09:58 AM
  2. Nova T6 or Keith Johnson's Timetabler???
    By Katy in forum MIS Systems
    Replies: 42
    Last Post: 21st November 2009, 08:39 PM
  3. Turning off one per day rule in nova t6
    By tony82 in forum MIS Systems
    Replies: 3
    Last Post: 13th June 2008, 11:15 PM
  4. NOVA T6 and Options
    By Chris1974 in forum MIS Systems
    Replies: 0
    Last Post: 4th June 2008, 01:05 PM
  5. Nova t6 and kernel32.dll errors *Solved*
    By ChrisH in forum MIS Systems
    Replies: 17
    Last Post: 17th March 2006, 11:55 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •