MIS Systems Thread, Assessment ePortal Mapping in Technical; Hi All
im in a bit of a pickle here, im new to the post of MIS manager at a ...
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14th May 2007, 09:10 AM #1
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14th May 2007, 09:22 AM #2
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Re: Assessment ePortal Mapping
Have you created this today? and then logged into eportal to check it?
If so you would need to re-start the eportal services to force through the new templates... otherwise you have followed the correct steps.
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14th May 2007, 09:34 AM #3 Re: Assessment ePortal Mapping
i created the template on Friday but to my knowledge ePortal has been running all weekend - i will consult our IT to get the portal restarted to see if that works
Will post the outcome but any more suggestions welcome
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14th May 2007, 09:47 AM #4
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Re: Assessment ePortal Mapping
ePortal will have automatically re-started over the weekend so I guess thats not the problem... without looking at the templates etc its not easy to guess what else could be wrong... can you attach a screenshot of eportal with details of what you are expecting to see?>
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14th May 2007, 10:11 AM #5 Re: Assessment ePortal Mapping
Ok heres what i get
The first image image shows the criteria that i have mapped to the assessment
The second has no entry cells or headings
Obviously the red lines have identifiable info that ive removed
Mark
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14th May 2007, 10:16 AM #6
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Re: Assessment ePortal Mapping
Hi,
from the screen shots, that looks like eportal hasnt imported the templates correctly - id stop and start the eportal services and try again....
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14th May 2007, 10:16 AM #7
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Re: Assessment ePortal Mapping
Hi,
from the screen shots, that looks like eportal hasnt imported the templates correctly - id stop and start the eportal services and try again....
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14th May 2007, 10:22 AM #8 Re: Assessment ePortal Mapping
thanks a lot for your time m8
i have contacted Serco and they are going to get back to me, i'll inform our IT guys to get an eta on the restart.
I will keep you informed
Once againg thanks
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14th May 2007, 11:37 AM #9 Re: Assessment ePortal Mapping
cheers Andy it was an ePortal issue and the restart added the right template 
Surely you dont have to restart ePortal everytime you make a change to an assessment??
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14th May 2007, 02:51 PM #10
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Re: Assessment ePortal Mapping
Yes you do.... well the system will re-start (or should do) overnight so changes should be fairly seemless....
Re-starts are needed for far fewer changes than previously...
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