MIS Systems Thread, SupportNet down? - 09:40 19/09/11 [RESOLVED] in Technical; SupportNet down? Or is it just me?
Now appears to be up again - 12:20 19/09/11...
19th September 2011, 10:44 AM #1
SupportNet down? - 09:40 19/09/11 [RESOLVED]
SupportNet down? Or is it just me?
Now appears to be up again - 12:20 19/09/11
Last edited by matt40k; 19th September 2011 at 01:24 PM.
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19th September 2011, 10:52 AM #2
I've been searching KBs and forums all morning.
EDIT: But then if i check right this second, i get nothing!
Last edited by vikpaw; 19th September 2011 at 10:57 AM.
19th September 2011, 10:56 AM #3
Would you being kind enough to login out then back in - getting 404 on http://support.capitaes.co.uk/user/login.asp which I get directed to from IIS7.
19th September 2011, 10:58 AM #4
Yes, sorry, my bad, edited above. 404 is the order of the day.
19th September 2011, 11:07 AM #5
Did you call them? Your call will be cheaper than mine!
I guess there is an article on the homepage telling us of the downtime - if only we could read it.
19th September 2011, 11:11 AM #6
Haha, you'll have to get skype or something for calling Capita
No, not yet, ironically I've on the phone to them now but about something else - I don't like to mix calls
19th September 2011, 11:50 AM #7
- Rep Power
Just managed to log in to Supportnet, but for how long, who knows?
19th September 2011, 12:43 PM #8
I get a 404 on the link posted above but if you use the 'Return to the Capita CS home page' link you can log in to support net from there.
I always use http://support.capitaes.co.uk/login/login.asp
19th September 2011, 12:58 PM #9
19th September 2011, 02:06 PM #10
Cheers, I've bookmarked the login, but it was a 404 on the login.asp not the redirect. Capita have said they have had a problem with SupportNet which now appears to be resolve. So if you tried this morning you would get a 404 error.
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