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MIS Systems Thread, SupportNet down? - 09:40 19/09/11 [RESOLVED] in Technical; SupportNet down? Or is it just me? 09:40 19/09/11 Update: Now appears to be up again - 12:20 19/09/11...
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    matt40k's Avatar
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    SupportNet down? - 09:40 19/09/11 [RESOLVED]

    SupportNet down? Or is it just me?

    09:40 19/09/11

    Update:
    Now appears to be up again - 12:20 19/09/11
    Last edited by matt40k; 19th September 2011 at 12:24 PM. Reason: Fixed

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    I've been searching KBs and forums all morning.
    EDIT: But then if i check right this second, i get nothing!
    Last edited by vikpaw; 19th September 2011 at 09:57 AM. Reason: Doh!

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    matt40k's Avatar
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    Would you being kind enough to login out then back in - getting 404 on http://support.capitaes.co.uk/user/login.asp which I get directed to from IIS7.

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    Yes, sorry, my bad, edited above. 404 is the order of the day.

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    vikpaw's Avatar
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    Did you call them? Your call will be cheaper than mine!
    I guess there is an article on the homepage telling us of the downtime - if only we could read it.

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    matt40k's Avatar
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    Haha, you'll have to get skype or something for calling Capita

    No, not yet, ironically I've on the phone to them now but about something else - I don't like to mix calls

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    Just managed to log in to Supportnet, but for how long, who knows?

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    I get a 404 on the link posted above but if you use the 'Return to the Capita CS home page' link you can log in to support net from there.

    I always use http://support.capitaes.co.uk/login/login.asp

    Cheers

    HBJB

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    @Heebeejeebee:

    Me too

    Here

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    matt40k's Avatar
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    Quote Originally Posted by Heebeejeebee View Post
    I get a 404 on the link posted above but if you use the 'Return to the Capita CS home page' link you can log in to support net from there.

    I always use http://support.capitaes.co.uk/login/login.asp

    Cheers

    HBJB
    Cheers, I've bookmarked the login, but it was a 404 on the login.asp not the redirect. Capita have said they have had a problem with SupportNet which now appears to be resolve. So if you tried this morning you would get a 404 error.

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