anyone got more info than me on the problems at parent pay? anyone else suffering at present?
been suffering since 31st aug with payments not going thought to easytrace.
details being lost, logins changing or being cleared of details, issues "closed" when not resolved and the front message screen not showing messages from parents.
been in constant commications with parent pay first line to get updates.
thanks in advance
yes - basically they are a cowboy company who grew too quickly and don't have the technical capacity to maintain their growth. They allegedly invested heavily over the summer to manage their growth - first day back the entire system falls over.
Unless they get their act together (and I mean hire someone who can fix their problems) they won't exist this time next year.
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