Yes, tried that too.
Yes, tried that too.
Lynne have you got a call placed?
No. I will do that tomorrow. I raised my problem here, and on Supportnet, in the hope that someone could suggest something simple.
OK thanks Lynne
Just in case it is a permissions thing, add yourself to another group. It doesn't matter what it is, on save this should enforce all other options and maybe sort it. Class teacher is a good one if you don't already have it.
Thanks Vik. Have now tried that, but sadly still have the problem.
I would image they would recreate your account, problem is you're account is linked to P7 so I'm guessing it'll be a site specific patch... at a guess.
If that's the case, no harm in deleting your user in system manager / making it obsolete or whatever the option is called. Then readding again, and reassigning all permissions. Even just removing all permissions and adding again may fix it.
It's day one of my new year, and i came in to admit new students and i'm getting this error too. Couldn't see anything on solution search on SupportNet, did you get a resolution Lynne?
Hmm, not worth it for only one user, which luckily is only me! There is a thread on SupportNet that says someone in High Wycombe had their case sent to the escalation team. A KB was referenced, but i couldn't find it. Just logged my case.
It would seem this is affecting a number of people as there is a VERY similar topic on supportnet.
I too have this issue and a call with Capita who are "investigating". It's affected two people, me and one other. I personally wonder if it's to do with the Detention widget as we both have that one on but no-one else does (as far as I know).
It's a wild stab in the dark and I'm waiting with bated breath for an answer.
@Vik, I've posted you a direct linky but as it just says "Capita are investigating" it's not that exciting.
Last edited by Stuart_C; 1st September 2011 at 05:22 PM.
We've had this today too, Only affecting two users. Dropping and readding their permissions "seems" to have fixed it. Not sure what its linked to, but meh Its working!!!
We have had a school log a call with us about the exact same error too!
I suggested dropping a permission and tried it just now but it didn't work. Did you remove all permission groups? I can't be bothered to do it now, it will take ages, as i'm still on v7.138 - old school sysman
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