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MIS Systems Thread, parent pay website bust (e.g. not working) in Technical; anyone else having log login times to parent pay website, cant submit a problem request, and does not have a ...
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    parent pay website bust (e.g. not working)

    anyone else having log login times to parent pay website, cant submit a problem request, and does not have a email or phone number to report their website being bust?

    the joys of web reporting its finally taken my bug report... nearly an hour of my life wasted....

    edited - for the people thinking they are really bust...
    Last edited by lordasb; 9th June 2011 at 10:02 AM.

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    elsiegee40's Avatar
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    You had me panicking then. I though you meant financially bust! I've just logged in to ParentPay and topped up my daughter's lunch card without a problem.

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    If they carry on like this they will be financially bust. It's been up and down for a week or more.

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    Quote Originally Posted by elsiegee40 View Post
    You had me panicking then. I though you meant financially bust! I've just logged in to ParentPay and topped up my daughter's lunch card without a problem.
    thanks just edited my post so its clearer. :-)

    still waiting on a reply of any sort mind...

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    Quote Originally Posted by CyberNerd View Post
    If they carry on like this they will be financially bust. It's been up and down for a week or more.
    thanks for the fyi

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    and my reply at last :-)

    have emailed saying a mesage on the website might have saved me and others wasting time reporting a problem they allready know about ....

    Andy

    Thank you for your email.

    We are aware that the site is running slower than usual this morning and we are doing our best to get this resolved.

    You should still be able to log in, but it may take a little bit longer than normal.

    This is causing a knock on issue with the support email as we have an extremely high volume of people informing us.

    Please bear with us.

    Thank you for your patience.

    Clare

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    Parentpay's phone number: 08445678988

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