Problem With Schoolcomms

[jamesrobinson]

Don't know if this has already been talked about, we have two networks within our school one curriculum one admin, on the admin network all schoolcomms packages have a dialog box saying new version needs to be installed, but when we go to install the new version it says there is an error and needs to be changed to the basic package, can anyone help on this really getting to me, with admin staff ringing up. Many regards James

[glennda]

I had this and noticed that the installer was actually failing to install .net 4 which i then installed manually and re-ran the installation.

Toby

[jamesrobinson]

thank you i will try that now

[dhicks]

I had this and noticed that the installer was actually failing to install .net 4 which i then installed manually and re-ran the installation.

Me, too - but I could have sworn our standard Windows XP image was up-to-date with every version of the .net framework that I could find. Is the SchoolComms installer looking for a very specific version (4.0, not 4.1, etc) or something?

While we're at it, does anyone have silent-install commandline switches for the .net installer?

[jamesrobinson]

The netframework repair worked on our test admin pc, we are using purgos to do a silent install across the admin network. Thanks again glennda version 7.2f now works fine.

[glennda]

Me, too - but I could have sworn our standard Windows XP image was up-to-date with every version of the .net framework that I could find. Is the SchoolComms installer looking for a very specific version (4.0, not 4.1, etc) or something?

While we're at it, does anyone have silent-install commandline switches for the .net installer?

i've only got schoolcomms on 2 machines so i just ran i manually - not sure but i installed it and i worked

i did notice though that the instructions say that you should uninstall the old version from add remove programs - although its not listed!

[Sylv3r]

I got the same issue yesterday and also a problem when trying to uninstall via Add / Remove programs - kept looking for the .msi in the temporay files location. I basically went through the registry and did a bit of pruning to get rid of it before I could get it reinstalled. I think it was a .Net framework issue and after manually reinstalling that it worked fine as someone else mentioned above.

[dhicks]

While we're at it, does anyone have silent-install commandline switches for the .net installer?

Hmm - when I do this from a command prompt:

\\ks-nas1\Software\dotNet\4.0\dotNetFx40_Full_x86_x64.e xe /passive /norestart
msiexec /i \\ks-nas1\Software\SchoolComms\7.2\Schoolcomms72H.msi /qb-

...everything works fine - .Net 4.0 installs, followed by SchoolComms. However, when run from our auto-install script that runs on workstation imaging, SchoolComms doesn't seem to get installed for some reason. The /passive switch above tells the .Net installer to do a quiet-ish install where it shows a progress bar and so on as it's installing and, importantly, doesn't return focus to the command prompt until finished, i.e. Schoolcomms should pretty much definatly be running after .Net is installed. Is there something else I need to install first before SchoolCommas will work?

[vikpaw]

...Is there something else I need to install first before SchoolCommas will work?

SchoolGrammar .Net ? - Sorry couldn't resist

I know the command prompt way says /norestart but i reckon a reboot might be needed in between, perhaps due to other things happening first during imaging coupled with whatever runs above the script.

The instructions mention another reboot, but that's if the schoolcomms installer installs .net for you:

• Close SIMS if it is open
• Go to Add/Remove programs and uninstall Schoolcomms
• Browse to www.schoolcomms.com/download and download
• If you do not already have the .NET 4 framework installed it will do this for you and may require a reboot of your PC
• If your PC required a reboot, run the installer for Schoolcomms again to complete the process. (Either browse to where you saved it, or download again and run)
• Open Schoolcomms from the desktop icon and then choose Login for account holders. Enter your login details as usual.

[dhicks]

SchoolGrammar .Net ?

:-)

I know the command prompt way says /norestart but i reckon a reboot might be needed in between

Drat. Good point, that could be it, I'll check when I next re-image a machine. Seems a bit of a plavar to go through, adding yet another reboot stage to the install script (it already reboots twice) - especially as I could have sworn I had that machine image up-to-date with the latest version of the .Net framework.