MIS Systems Thread, Contact shows with wrong name in Technical; Very strange issue this morning, wondering if anybody else has encountered the same problem.
In SIMs, I have a contact ...
21st March 2011, 01:18 PM #1
Contact shows with wrong name
Very strange issue this morning, wondering if anybody else has encountered the same problem.
In SIMs, I have a contact who, for examples sake, I'll call David Smith. When you view the contact via Focus > People > Contacts, his name shows as David. When you open up his page on the linked student's details page, his name shows as David, yet when you save him against a student, his name shows as John on the student details page.
I can't find any reference to the name John on his contacts page, nor can I find another contact with a name similar.
Has anybody else come across this?
IDG Tech News
21st March 2011, 02:24 PM #2
Yes, turned out we had a student with same name as their mother and the records got crossed when assigning a parent to the younger sibling (so the older sibling was assigned as the younger ones mother). Temporarily put a code like TEST on the end of the forename (no legal change!) to help track the offending record.
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