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MIS Systems Thread, Contact shows with wrong name in Technical; Very strange issue this morning, wondering if anybody else has encountered the same problem. In SIMs, I have a contact ...
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    LosOjos's Avatar
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    Contact shows with wrong name

    Very strange issue this morning, wondering if anybody else has encountered the same problem.

    In SIMs, I have a contact who, for examples sake, I'll call David Smith. When you view the contact via Focus > People > Contacts, his name shows as David. When you open up his page on the linked student's details page, his name shows as David, yet when you save him against a student, his name shows as John on the student details page.

    I can't find any reference to the name John on his contacts page, nor can I find another contact with a name similar.

    Has anybody else come across this?

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    CAM
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    Yes, turned out we had a student with same name as their mother and the records got crossed when assigning a parent to the younger sibling (so the older sibling was assigned as the younger ones mother). Temporarily put a code like TEST on the end of the forename (no legal change!) to help track the offending record.



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