MIS Systems Thread, Exam Data Issues in Technical; Is anyone else in the same boat with the examinations module? I've only been told a patch will be rolled ...
12th January 2011, 12:25 PM #1
Exam Data Issues
Is anyone else in the same boat with the examinations module? I've only been told a patch will be rolled out within 48 hrs but I have an angry member of SLT who seems to think I can fix it...
12th January 2011, 12:27 PM #2
SIMS Exams issue with import of all Unit results.
We have identified a problem in our SIMS Exams software with the import of all Unit results under Version 13 of the JCQ Formats which was in the Autumn 2010 release.
Unfortunately, the error cannot be corrected by means of a database patch. A revised version of the Exams Organiser application will be required, which we will make available as soon as possible. You can be assured that from the moment we identified the issue we have been working to fix for it which we now believe we have done.
Our intention is to make the fix available via our helpdesk within the next 48 hrs, once it has been fully tested. In the meantime, it is still possible to record candidates’ results manually through appropriate marksheets.
Please accept our sincere apologies for this inconvenience.
Posted: 12th January 2011 by Chris Sherwood
12th January 2011, 12:40 PM #3
Ok, it's a fix... very grumpy examinations officer!
12th January 2011, 12:54 PM #4
We've had a few calls. Telling them that it will be fixed in a few days has kept them quiet so far but only manual entry would be the solution if they were so desperate.
12th January 2011, 01:47 PM #5
Yes, they quickly ignored the manual entry advice...
12th January 2011, 01:52 PM #6
Originally Posted by dwhyte85
Ours was completed very early this morning!
12th January 2011, 02:45 PM #7
Or you could upload the results from a spreadsheet via Assessment Manager, that's what I did
12th January 2011, 03:31 PM #8
Patch now available
12th January 2011, 03:34 PM #9
Do you have a link please creese? Not even a link to it on the news page, SupportNet really frustrates me
Originally Posted by creese
12th January 2011, 03:35 PM #10
Sorry, just managed to copy that then can't get back on to Supportnet. Not sure if it our system or theirs.
Originally Posted by LosOjos
Last edited by creese; 12th January 2011 at 03:39 PM.
12th January 2011, 03:48 PM #11
It's ok from here. I love SupportNet!
Originally Posted by creese
Another way round was to just edit the result file(s) to version 12 rather than 13. Apparantly it then imports.
Looks like the Exam boards and MIS suppliers got their wires crossed.
Last edited by Sivadam; 12th January 2011 at 03:51 PM.
Thanks to Sivadam from:
dwhyte85 (12th January 2011)
12th January 2011, 03:50 PM #12
Have you compared v12 and v13 files to make sure they're the same format? If they are it's great that you can just change the version, but why would they have bothered changing the version in the first place if the format is identical?
Originally Posted by Sivadam
I'd just be a bit wary of doing that without a proper comparison between the two versions...
12th January 2011, 03:53 PM #13
Exam entries for the Summer will be Version 13, I assume. Results prepared by some exam boards will be Version 12, I assume, as that is the version they were entered under. I haven't checked this with my exam officer. She was informed the minute she walked thro' the door this morning that we would be manually entering results so it was completed very quickly!
This sort of issue happens quite regularly. It ain't usually AQA files that don't work though.
Quite a lot of users on SupportNet have just changed formats without any problem!
Last edited by Sivadam; 12th January 2011 at 03:59 PM.
12th January 2011, 03:56 PM #14
Thanks to creese from:
LosOjos (12th January 2011)
12th January 2011, 03:59 PM #15
What's annoying is that Capita must have been aware for a while now that there was going to be a change made to the file format, the publicly available documentation on the new file format has been on the JCQ website since October; why on Earth hasn't SIMS been updated in time? And why weren't centres given more notice there would be a problem?
I'm not expecting answers I just can't get my head around how it's happened, it's not like there hasn't been time to sort it!
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