MIS Systems Thread, Exporting to Fronter - missing reg groups in Technical; We run the nightly export to Fronter and I have noticed that from September we are missing 16 of our ...
11th October 2010, 04:49 PM #1
Exporting to Fronter - missing reg groups
We run the nightly export to Fronter and I have noticed that from September we are missing 16 of our registration groups - all Year 12 and Year 13. Years 7 to 11 are fine but the main difference between them are 7-11 are structured horizontally and 12-13 are strucutred vertically.
I've logged a call with Fronter who said it was an MIS issue, logged a call with Capita who said it was a Fronter issue - i'm inclined to agree with Capita.
Does anybody else have a similar setup in terms of mixed structures exporting to Fronter?
11th October 2010, 04:54 PM #2
Please let me have the case reference from Capita's desk. Fronter is a Capita partner and there should be no passing between companies.
11th October 2010, 04:56 PM #3
11th October 2010, 05:00 PM #4
Thanks - I'll get that looked at.
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