MIS Systems Thread, Os Support in Technical; Quick question - is Sims.net supported of Windows Server 2008 R2 (so X64?)
22nd September 2010, 02:21 PM #1
Quick question - is Sims.net supported of Windows Server 2008 R2 (so X64?)
22nd September 2010, 02:47 PM #2
No, Windows XP Pro, Windows Vista\7 Pro\Ultimate, Windows Server 2003 R2 (either 32bit or 64bit) and Windows Server 2008 (both 32bit and 64bit) are supported as a SIMS server.
Having said that Server 2008 R2 works alright and it's a matter of time before it's supported.
22nd September 2010, 02:56 PM #3
Will go for just server 2008 x64
22nd September 2010, 03:33 PM #4
My response from fairly high up in the SIMS support hierarchy was yes since the June upgrade - we went with it on our new server
22nd September 2010, 03:42 PM #5
We are having alot of trouble with the program being slow e.g when i use it at 10pm and there are no other users it takes 2 minutes for some things to come up - although the sql service is running around 50/60% cpu 1.6gb ram - so we are going to create a new server install sql and copy the sims data over to check to see if moving it to a new server solves the issue as our sims support team are out of ideas and there last idea broke our cashless catering system at the beginning of term.
The reason i am going to use 2008 standard is just in test to check see if it is still slow then that rules out the origninal server as the cause
22nd September 2010, 03:46 PM #6
Well when the product manager says no, then it isn't support. At most it's grey support.
Originally Posted by Hecate
22nd September 2010, 04:38 PM #7
But when the support desk manager says yes do you believe him ?- at least if it does go wrong I've got emails telling me it's OK so I know where to point the gun
Last edited by Hecate; 22nd September 2010 at 04:40 PM.
22nd September 2010, 07:29 PM #8
I think you'll find that was a mistake on the helpdesk part, personally I go by the hardware spec (www.sims.co.uk/hardware). Still like you say, if something goes wrong, at least you've got a good case to get a capita person to come fix it.
Originally Posted by Hecate
22nd September 2010, 07:37 PM #9
It is definitiely NOT supported for SIMS.
It is supported for SLG - since June!
Would one really want to risk using it if it is not supported ........ ????
Having said that - it does work! (well at least in one instance that I know of!). As for speed - it is rather quick - but you need a server with a spec to match!
Last edited by Sivadam; 22nd September 2010 at 08:32 PM.
22nd September 2010, 09:12 PM #10
- Rep Power
This may be a silly question but is there a 64bit SIMS install package. whats the proceedure to install a fresh copy on a 2008 server and then move the database from the old server to new?
22nd September 2010, 09:28 PM #11
Yes, SIMSINST is 64bit happy. Pretty much run it, restore the database, update the connect.ini and sims.ini. job done
23rd September 2010, 02:23 PM #12
You work more closely with Capita than I do so I accept your answer but I do have an email, not from the help desk but from a senior support manager in response to a request I sent up through my customer service manager for a definitive ruling, that server 2008 R2 is supported from the June upgrade so if it does fall over I know where to shoot
Originally Posted by Sivadam
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