+ Post New Thread
Results 1 to 3 of 3
MIS Systems Thread, Serco SMS Setup in Technical; We would like to use the SMS option from facility, does anyone know where we enter the proxy server address ...
  1. #1
    wellscs's Avatar
    Join Date
    Apr 2008
    Posts
    75
    Thank Post
    7
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Serco SMS Setup

    We would like to use the SMS option from facility, does anyone know where we enter the proxy server address settings.

    Thanks in advance

  2. #2

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,439
    Thank Post
    1,468
    Thanked 1,035 Times in 908 Posts
    Rep Power
    299
    Have you got the Serco SMS handbook? If not you need that it tells you everything you need to know on where to set things up.

    If you go onto Firstline select Service Desk, then choose download (to get to the main downloads section where there are lots of useful handbooks), expand the Handbooks option in the left menu and select text messaging and voilla the item in the main window is the SMS handbook, fine written for and older version but should be a good starting place

    (sorry to be not much more use than that, we opted not to use the Facility SMS option as it wasn't flexible enough and too costly for our needs)

  3. #3

    Join Date
    Jun 2007
    Location
    Wakefield, West Yorkshire
    Posts
    585
    Thank Post
    83
    Thanked 112 Times in 91 Posts
    Rep Power
    57
    Cheers John.
    He's absolutely right. Best place to be is the firstline website. The settings are in the Master Config, but i'd recommend you look up the correct procedure on Firstline.

    Mic@Serco

SHARE:
+ Post New Thread

Similar Threads

  1. [ACS] Serco ePortal, external access and Fronter - your setup??
    By cheredenine in forum MIS Systems
    Replies: 9
    Last Post: 6th October 2012, 03:42 PM
  2. CMIS with SMS
    By chrisgirdler in forum MIS Systems
    Replies: 4
    Last Post: 10th March 2010, 01:59 PM
  3. SMS
    By dale in forum How do you do....it?
    Replies: 4
    Last Post: 2nd February 2010, 06:19 PM
  4. Bulk SMS
    By mattx in forum Windows
    Replies: 2
    Last Post: 27th February 2007, 12:10 PM
  5. SMS
    By Gatt in forum Windows
    Replies: 2
    Last Post: 19th September 2006, 10:22 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •