MIS Systems Thread, SIMS messaging - permission issue? in Technical; We have got two memebers of staff who, when they are searched for, do not appear in the staff list. ...
23rd June 2010, 11:40 AM #1
SIMS messaging - permission issue?
We have got two memebers of staff who, when they are searched for, do not appear in the staff list. They have the same permissions as everyone else, although i do not think permissions are even required for what i'm trying to achieve.
Any help is appreciated,
23rd June 2010, 12:20 PM #2
Hmm, there are a few things to watch out for when it comes to this.
Firstly, have the teachers been entered into Personnel? and secondly do the teachers have their own login to SIMS.net?
They need to have been added into Personnel and then given their own login using the "Add Existing Person as a User" option in System Manager. If this method was followed then they should appear in the staff message browse screen.
23rd June 2010, 12:43 PM #3
Should I add them to the group "personell Assistant"? We have a few groups starting with personell, or am i doing it wrong?
23rd June 2010, 01:19 PM #4
No, but the fact you can get that far, implies they are already in the personnel area of SIMS. i.e. you can search for them as staff and they appear.
In system manager you need to 'add exisiting person' to the system, which i guess you've done, and then you can put them in a group. put them into a group that is relevant to their role, e.g. classroom teacher or admin assistant.
Definitely not Personnel Assistant, this would give them permissions to access all the personal details of all staff!!!
23rd June 2010, 01:27 PM #5
They are in management, so that wouldn't be an issue. However, they are already member of:
They are already in these groups, so I have no idea why it's not working!?
23rd June 2010, 01:40 PM #6
Did you check SupportNet? I think there was a very similar thread regarding this recently, and i'm sure it was solved. Unless that was started by you?
I can't remember what the solution was sorry, and i'm going soon, to watch England
23rd June 2010, 03:46 PM #7
When I say add them into Personnel I mean, do they have a record in SIMS.net under the route Focus | Person | Staff ?
24th June 2010, 11:52 AM #8
No it doesn't actually - how do I specify the user as staff?
24th June 2010, 11:53 AM #9
also, I know I should know this but I NEVER use SIMS.
25th June 2010, 09:41 AM #10
You're approaching it the wrong way. The Personnel record should be the basis for the user account, not the other way around.
If the SIMS user account already exists but the person doesn't have a record in SIMS Personnel then you should.
*Make a note of the existing permissions
*Delete (make inactive) the Existing User Account
*Add a new User Account based on the Personnel Record.
*Assign appropriate permissions
*Sort out the username format
25th June 2010, 09:58 AM #11
Yep superfletch hits the nail on the head
25th June 2010, 01:43 PM #12
I did this this morning as I thought the same may work - it hasn't.
Originally Posted by superfletch
26th June 2010, 08:02 AM #13
But now when you search for staff, they at least appear there right? That's one step in the right direction.
Originally Posted by smitho1990
27th June 2010, 08:48 AM #14
SupportNet forum topics #24594 and #27427 might be relevant. EDIT: and #27018
In sum, make sure they are correctly added in system manager. Or, if you are doing it from a student route, then are they assigned to that student on that day?
Last edited by vikpaw; 27th June 2010 at 08:51 AM.
Reason: add another topic reference.
28th June 2010, 09:42 AM #15
Yeah, what has been said above is correct.
Add the member of staff into Focus | Person | Staff
When in System Manager use the option which states 'add an existing user of the system' on the welcome screen and then select the user from the drop down list (they should appear, as this list populates from Personnel).
I really should write a little document explaining this issue as it's always something which just keeps coming up.
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