+ Post New Thread
Page 1 of 4 1234 LastLast
Results 1 to 15 of 59
MIS Systems Thread, Facility CMIS 2.8 build 34 in Technical; Thought I'd start a new thread so we can list our probs together. Originally Posted by kylewilliamson We've had a ...
  1. #1
    CheeseDog's Avatar
    Join Date
    Jan 2006
    Location
    West Midlands
    Posts
    217
    Thank Post
    5
    Thanked 2 Times in 2 Posts
    Rep Power
    17

    Facility CMIS 2.8 build 34

    Thought I'd start a new thread so we can list our probs together.

    Quote Originally Posted by kylewilliamson
    We've had a whole host of problems with Facility over the 3 years we've had it, but no more so than the SIMS mess we moved from.

    Thier implementation was shocking, but Facility has settled down for us of late. We've just upgraded (earlier today) to the latest and greatest version, and its certianly different. Thier support is not too bad, although when we had SIMS (as a former GM School) we dealt direct with CAPITA, rather than the LEA support unit - but Serco's support generally seems better than CAPITA's did.

    I expect as we've just upgraded, we'll now exprience a whole host of new and more frustating problems.

    Kyle
    Quote Originally Posted by CheeseDog
    You willl indeed.

    Other than early on when CMIS was new the implementation could've been better but most of the time the upgrades go smoothly.

    However, this new implementation is really bad (2.8 b34) I can't actually believe how bad it is.

    To put it in a nutshell most of your existing reports now won't work. Including some of facilities own system reports.

    Non of the finance reports report the correct data.

    Luckily it seems like it's just the reports that are shafted as the data appears to be fine.

    I've heard today Birmingham LEA have refused to install it.

    2 High Schools within our LEA are running school census from a different database at the moment so they can still use the other system.

  2. #2

    Join Date
    Jan 2007
    Location
    Birmingham UK
    Posts
    13
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: Facility CMIS 2.8 build 34

    well this is a optimistic thread
    dont think we have upgraded yet (perhapse cause am in birmingham ?) an perhapse i wont will till you guys are pleased with it
    although the business manager will probly go over my head an install it herself without talkin to me so we'll have to wait an see ..........

  3. #3
    tosca925's Avatar
    Join Date
    Aug 2005
    Location
    Midlands
    Posts
    1,547
    Thank Post
    4
    Thanked 4 Times in 4 Posts
    Rep Power
    21

    Re: Facility CMIS 2.8 build 34

    We were gonna install it tomorrow, think I'll wait.

  4. #4

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,439
    Thank Post
    1,468
    Thanked 1,035 Times in 908 Posts
    Rep Power
    299

    Re: Facility CMIS 2.8 build 34

    We've had lots of issues with it so don't bother, its been borked since the Nov / Dec update that they pulled within a day or two of posting. Its not a good couple of months for updates.

  5. #5

    SpuffMonkey's Avatar
    Join Date
    Jul 2005
    Posts
    2,192
    Thank Post
    52
    Thanked 270 Times in 178 Posts
    Rep Power
    131

    Re: Facility CMIS 2.8 build 34

    Yeah - after reading the Serco forums - I've told our lot to hold off and wait and see if it gets better...Shame really.

  6. #6

    Join Date
    Jan 2007
    Posts
    421
    Thank Post
    7
    Thanked 30 Times in 26 Posts
    Rep Power
    20

    Re: Facility CMIS 2.8 build 34

    I was under the impression at least that the upgrade was required prior to this week's census. We don't use the finance bits so we should be OK there. I notice some improvements from build 33 which was really forked - I had a nice demo at BETT last week.

    The new eportal is "different" - apparentley its a rebuild from the ground up according to the guys on the Serco stand. What's worrying, however, is the list of "faults" with the build on the serco download site.. I don't believe in general that we have many custom reports, so I hope thats ok too.

  7. #7
    CheeseDog's Avatar
    Join Date
    Jan 2006
    Location
    West Midlands
    Posts
    217
    Thank Post
    5
    Thanked 2 Times in 2 Posts
    Rep Power
    17

    Re: Facility CMIS 2.8 build 34

    The upgrade is required for school census. Hence 2 high schools running 2 databases side by side should've mentioned the reasoning earlier sorry.

    IMO b34 is b33 with a few issues fixed.

    It's not just Finance attendance is reporting wrong figures as well. (Allthough this may be limited to primary schools with mixed year classes figures)

    ePortal doesn't look much different in itself. The skin is different but you can change it back. I personally didn't like the new colour scheme. (red text on white background)

    Personally if I were to do it again I'd install the new version on a standalone and run school census from that.

    You have been warned.

  8. #8

    Join Date
    Jan 2007
    Location
    Birmingham
    Posts
    807
    Thank Post
    29
    Thanked 36 Times in 24 Posts
    Rep Power
    25

    Re: Facility CMIS 2.8 build 34

    We installed yesterday afternoon, had a few calls instantly from people asking how to get in? Answer, click "file --> open --> then select admin1.cdb". Grrrr, do i have to do everybodies thinking.....

    Another issue we have found instantly is in ePortal. Something in the code causes some builds of IE to crash during log-on. Not good when you have e-registration and assessment.

  9. #9

    Join Date
    Apr 2006
    Location
    UK
    Posts
    939
    Thank Post
    39
    Thanked 70 Times in 54 Posts
    Rep Power
    29

    Re: Facility CMIS 2.8 build 34

    We are still running version 2.73.51.0

    based in Birmingham the update was due to be released before xmas in time for the school census, but it was delayed due to problems, and is still yet to be released across birmingham. We still have no news of when it might be available. We hope the creases can be ironed out before we get our hands on it.

  10. #10

    Join Date
    Jan 2007
    Location
    Birmingham
    Posts
    807
    Thank Post
    29
    Thanked 36 Times in 24 Posts
    Rep Power
    25

    Re: Facility CMIS 2.8 build 34

    Quote Originally Posted by danIT
    We are still running version 2.73.51.0

    based in Birmingham the update was due to be released before xmas in time for the school census, but it was delayed due to problems, and is still yet to be released across birmingham. We still have no news of when it might be available. We hope the creases can be ironed out before we get our hands on it.
    it was released yesterday, and very BIG creases:

    http://www.bgfl.org/services/itcmis/latest_software.htm

  11. #11


    Join Date
    Jan 2006
    Posts
    8,202
    Thank Post
    442
    Thanked 1,032 Times in 812 Posts
    Rep Power
    338

    Re: Facility CMIS 2.8 build 34

    Page Restricted

    Unfortunately the page you have tried to visit is restricted to use from within Birmingham Schools and Centres only. This may be for copyright reasons, or you may be trying to access a page which includes confidential information that cannot be released outside Birmingham schools.

  12. #12

    Join Date
    Jan 2007
    Location
    Birmingham
    Posts
    807
    Thank Post
    29
    Thanked 36 Times in 24 Posts
    Rep Power
    25

    Re: Facility CMIS 2.8 build 34

    Quote Originally Posted by CyberNerd
    Page Restricted

    Unfortunately the page you have tried to visit is restricted to use from within Birmingham Schools and Centres only. This may be for copyright reasons, or you may be trying to access a page which includes confidential information that cannot be released outside Birmingham schools.
    Will only work for Birmingham Schools. You will have to contact your own LEA for your software.

  13. #13
    ranj's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    726
    Thank Post
    97
    Thanked 42 Times in 32 Posts
    Rep Power
    24

    Re: Facility CMIS 2.8 build 34

    For Bham Schools, I have done the update to Build 34 and it seems flaky.

    In one of the notes under security considerations it suggests that all users who use eportal to upgrade adobe reader to the latest version which is 8. Do you think this is neccessary. We currently run adobe 7 at the moment so its not too old.

    Has any school upgraded their readers if so do you have Adobe reader 8 in an msi or does anyone know where I can download it from.

    Thanks

  14. #14
    limbo's Avatar
    Join Date
    Aug 2005
    Location
    Birmingham
    Posts
    460
    Thank Post
    2
    Thanked 41 Times in 36 Posts
    Rep Power
    24

    Re: Facility CMIS 2.8 build 34

    I do not know but I am guessing Adobe is only an issue if you use the document archive section of eportal/CMIS that stores reports as PDF's.

    This is the only way in which I can see any interaction with Acrobat Reader other than the install notes (which were pretty spot on this time around!)

  15. #15

    Join Date
    Jan 2007
    Posts
    421
    Thank Post
    7
    Thanked 30 Times in 26 Posts
    Rep Power
    20

    Re: Facility CMIS 2.8 build 34

    We've not had any problems yet, but we'll see. Not looking forward to this.

    Kyle

SHARE:
+ Post New Thread
Page 1 of 4 1234 LastLast

Similar Threads

  1. ePortal / Facility / CMIS
    By daveyboy in forum MIS Systems
    Replies: 2
    Last Post: 9th October 2007, 07:13 PM
  2. Facility CMIS on Citrix
    By CyberNerd in forum Thin Client and Virtual Machines
    Replies: 6
    Last Post: 19th July 2007, 03:25 PM
  3. CMIS/Facility or Teknical Trainer
    By SpecialAgent in forum Educational IT Jobs
    Replies: 3
    Last Post: 29th May 2007, 11:01 AM
  4. Serco CMIS Facility
    By bursar in forum MIS Systems
    Replies: 11
    Last Post: 22nd May 2007, 04:36 PM
  5. Serco CMIS Facility and Groupcall
    By nigelp in forum MIS Systems
    Replies: 3
    Last Post: 27th February 2007, 12:25 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •