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MIS Systems Thread, FMS on Windows 7 in Technical; I have been trying to get FMS to install on Windows 7 but keep getting the following error: runtime error ...
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    arthur231283's Avatar
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    FMS on Windows 7

    I have been trying to get FMS to install on Windows 7 but keep getting the following error:

    runtime error 217 at 00025AFE

    I have done a search of the capita support site but could not find anything.

    Has anyone successful got this to work?
    Does anyone know if it is possible to get this to work?

    Thanks

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    3s-gtech's Avatar
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    Is it Windows 7 64 bit? Isn't FMS still 16 bit like NovaT4? In which case, it won't work. I wait to be corrected though!

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    AyatollahPies's Avatar
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    Quote Originally Posted by 3s-gtech View Post
    Is it Windows 7 64 bit? Isn't FMS still 16 bit like NovaT4? In which case, it won't work. I wait to be corrected though!
    You are correct.

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    matt40k's Avatar
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    FMS is only 32bit. So is all the client bits for SIMS.

    FMS is 32-bit, not 16-bit"
    Last edited by matt40k; 25th May 2010 at 09:53 AM.

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    arthur231283's Avatar
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    I am running 32bit Windows 7 Enterprise.

    If FMS is 16bit is there a way I can run the programme in a compatibility mode so it will run?

    I will have another go and post any updates if I make progress

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    3s-gtech's Avatar
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    It should work on that version of Windows 7, without compatibility mode.

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    Domino's Avatar
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    Quote Originally Posted by matt40k View Post
    FMS is only 32bit. So is all the client bits for SIMS.

    FMS is 32-bit, not 16-bit"
    Hmm, unless its been updated extensively in the past two years its 16-bit, certainly was the last time I dealt with it.

    It runs on 32bit systems but its a 16bit application, hence it not running on 64bit systems (which will run 32bit apps)

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    A mate of mine sent this to me the other day...not sure if it will help you? - it helped me.

    FMS on Windows 7
    1. Install FMS as per usual
    2. Open up command prompt
    3. cd C:/Windows/SysWOW64 (or C:/Windows/system32 on x86)
    4. run the following

    takeown /f netapi32.dll
    icacls netapi32.dll /grant Domain Admins:f

    5. Rename the netapi32.dll in C:/Windows/SysWOW64 (or c:/windows/system32) to netapi32old.dll
    6. Copy the dll’s in the folder to C:/Windows/SysWOW64 or C:/Windows/system32
    7. Run FMS module
    8. Choose where your INI file is.
    9. You should be able to then login fine to FMS.


    Accept no responsibility for this document what so ever!

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    Runtime Error 217 is usually that a default printer cannot be found. Do you have a printer set up?

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    matt40k's Avatar
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    FMS is 32bit. It runs on 64bit, it's just not supported.

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    arthur231283's Avatar
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    After splattthecats suggestion
    Quote Originally Posted by splattthecat View Post
    Runtime Error 217 is usually that a default printer cannot be found. Do you have a printer set up?
    I checked that a default printer had been set and it had. The computer had more than one printer applied to it so I right clicked and set a different printer as default, I then set the original printer back to default. I opened FMS and it worked.

    So FMS is not accepting the default printer until it is set manually

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    Runtime error 217 at 00025AFE when running FMS

    Thanks splattthecat and arthur231283,

    I had the exact same error: runtime error 217 at 00025AFE when running FMS ...

    I followed arthur231283's advise about selecting different default printer and then reselecting original default printer - FMS now works for me too!

    millink

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    Default printer issue is fixed - I think with the summer release.

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    Doesn't appear to be fixed on my Windows XP computer. Everytime I've a Brother HL-1680 set as default it gives me a runtime error, but as it runs happily on our Finance teams computers I can live with mine being picky

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    Heebeejeebee's Avatar
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    Quote Originally Posted by matt40k View Post
    FMS is 32bit. It runs on 64bit, it's just not supported.
    Correct. I've been using it on 64 bit W7 for over a year now.

    HBJB

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