SIMS - Home Page - My Messages Panel

[aneena]

Hi,

One of the user wants the following:
In SIMS - my messages panel
Is it possible to increase the size of the inbox or when its full can we automatically delete the old message.
Any help appreciated

[creese]

I'm pretty sure the size is limited and no settings to increase. I also believe that it then deletes the oldest automatically.

[vikpaw]

oh, i thought it just got bunged up until you deleted them...

[vikpaw]

I would advise the user to go to Focus | Alerts | General Messages and then bulk delete them based on date or other column heading.

[creese]

oh, i thought it just got bunged up until you deleted them...

You may well be right, my memory is a bit foggy on that. I'll test it.

[vikpaw]

if only we could sent messages intersims too
i could help you out

[aneena]

Thanks for all your inputs.
So there is no way that inbox size can be incresed.
What about the automatic deletion of old messege, how do I do that if it does't happen

[creese]

I'm on 21 messages so far...............

[vikpaw]

i think i'm mistaken. the link to general messages shows my sent items of which i have 70+, the panel in homepage shows my inbox which wont bulk delete.
i was sure the inbox limit was around 50 and it wouldn't auto-delete.

[creese]

I got to 50 and it told me recipient's mailbox is full.

[creese]

So, in conclusion. Nothing is automatically deleted and the mailbox will only hold 50 messages.

[aneena]

Thanks ever so much

[creese]

Thanks ever so much

You're welcome. I think I must have been at a Capita meeting where deletion from the mailbox was discussed. At least the sender is notified when the recipient's mailbox is full.

[Sivadam]

When we get full Inboxes then the miscreant gets a gentle warning, by email, from me. If this has no effect then they get a second - warning them that I will edit their SIMS Password, log in as them, and delete them for them. I then make sure that their new Password - which they have to see me to get - acts as a reminder (at least initially!). My favourite 'new' password is 'Readmymessages'
It works, usually!!!

[vikpaw]

... My favourite 'new' password is 'Readmymessages'
It works, usually!!!

cool.
i like "blank" , "nopassword" , and the best of all "idontknow".