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MIS Systems Thread, SIMS - Home Page - My Messages Panel in Technical; Hi, One of the user wants the following: In SIMS - my messages panel Is it possible to increase the ...
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    SIMS - Home Page - My Messages Panel

    Hi,

    One of the user wants the following:
    In SIMS - my messages panel
    Is it possible to increase the size of the inbox or when its full can we automatically delete the old message.
    Any help appreciated

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    creese's Avatar
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    I'm pretty sure the size is limited and no settings to increase. I also believe that it then deletes the oldest automatically.

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    oh, i thought it just got bunged up until you deleted them...

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    vikpaw's Avatar
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    I would advise the user to go to Focus | Alerts | General Messages and then bulk delete them based on date or other column heading.

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    creese's Avatar
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    Quote Originally Posted by vikpaw View Post
    oh, i thought it just got bunged up until you deleted them...
    You may well be right, my memory is a bit foggy on that. I'll test it.

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    if only we could sent messages intersims too
    i could help you out

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    Thanks for all your inputs.
    So there is no way that inbox size can be incresed.
    What about the automatic deletion of old messege, how do I do that if it does't happen

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    creese's Avatar
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    I'm on 21 messages so far...............

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    i think i'm mistaken. the link to general messages shows my sent items of which i have 70+, the panel in homepage shows my inbox which wont bulk delete.
    i was sure the inbox limit was around 50 and it wouldn't auto-delete.

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    creese's Avatar
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    I got to 50 and it told me recipient's mailbox is full.

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    creese's Avatar
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    So, in conclusion. Nothing is automatically deleted and the mailbox will only hold 50 messages.

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    Thanks ever so much

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    creese's Avatar
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    Quote Originally Posted by aneena View Post
    Thanks ever so much
    You're welcome. I think I must have been at a Capita meeting where deletion from the mailbox was discussed. At least the sender is notified when the recipient's mailbox is full.

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    When we get full Inboxes then the miscreant gets a gentle warning, by email, from me. If this has no effect then they get a second - warning them that I will edit their SIMS Password, log in as them, and delete them for them. I then make sure that their new Password - which they have to see me to get - acts as a reminder (at least initially!). My favourite 'new' password is 'Readmymessages'
    It works, usually!!!

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    Quote Originally Posted by Sivadam View Post
    ... My favourite 'new' password is 'Readmymessages'
    It works, usually!!!
    cool.
    i like "blank" , "nopassword" , and the best of all "idontknow".

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