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MIS Systems Thread, ctf file error while importing in Technical; Hi All, I am new to sims One of the user was getting file not recognised while importing a ctf ...
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    ctf file error while importing

    Hi All,
    I am new to sims
    One of the user was getting file not recognised while importing a ctf file in cencus.
    please advice me

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    Its an XML file

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    Any replies appreciated

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    creese's Avatar
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    The only thing I can think of is that the file is corrupted.

    Can you open it?

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    Yes the ctf file opens

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    creese's Avatar
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    I have had occasions when a file, in the process of downloading has put an extra, unseen extension at the end i.e. 11111.xml.zip . With a bit of fiddling you can rename it.

    Apart from that I can't think of anything else.

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    extension is perfect, its .xml

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    We had this exact same problem yesterday. (It made me feel as though I was going insane)
    Having contacted the support desk we were told that there were known issues with some ctf files.

    I would contact your support provider.

    Matt

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    Thanks I contacted them and that's under process.
    Any solutions provided to you so far by them

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    I know this is not ideal, but you could get the sample CTF file from Teachernet:

    Teachernet, CTF9

    and compare the file you have to it and amend the said file if it's structure or in particular the headers are wrong. A fudge, I know but may get you through while waiting for a formal solution.

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    Any more suggestions please

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