MIS Systems Thread, Where's Capita gone? in Technical; No Supportnet and no Schools Manager....
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12th May 2010, 11:55 AM #1 Where's Capita gone?
No Supportnet and no Schools Manager.
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IDG Tech News
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12th May 2010, 11:57 AM #2 the hd.capitas site went down earlier during a Learning Gateway call/fix I was having, so prob connected...
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12th May 2010, 12:00 PM #3 Yep- no SOLUS or Supportnet for us either. Just when I have been having issues running the latest SIMS update too and have been going backwards and forwards with support!! Ahhhhhhhhh!!!!
Mumble. Census. Mumble...
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12th May 2010, 12:04 PM #4 with abit of luck they have gone bust
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12th May 2010, 01:02 PM #5 Thought things had fallen over our end. Need schools manager access for this afternoon, hope it gets sorted soon.
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12th May 2010, 01:04 PM #6 Yup, Capita has fallen into the abyss. We just tried to use Solus just now and we get a proxy error - a tracert shows it stopping at Capita's door.
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12th May 2010, 01:21 PM #7 It's the government to blame.
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12th May 2010, 01:25 PM #8 Weren't the Capita people friends of Tony when he was Labour PM?
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12th May 2010, 01:26 PM #9 Sounds like the £6Bn tory cuts are taking their toll already. Lol
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12th May 2010, 02:16 PM #10 Been sitting around for 3hrs + now trying to load the site...
I'm tempted to log a case via email and say something along the following lines:
Module: Capita/SupportNet behaviour
Problem: Does not work!
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12th May 2010, 02:19 PM #11 
Originally Posted by
Sarconia
Been sitting around for 3hrs + now trying to load the site...
I'm tempted to log a case via email and say something along the following lines:
Module: Capita/SupportNet behaviour
Problem: Does not work!

It's okay, they have 'a team working on it'.
I hope it's the right team.
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12th May 2010, 02:21 PM #12 Oh.. Capita is broke, and there i was thinking something was broke on our end.
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12th May 2010, 02:23 PM #13 
Originally Posted by
apeo
Oh.. Capita is broke, and there i was thinking something was broke on our end.
That would make your eyes water.
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12th May 2010, 02:44 PM #14 
Originally Posted by
Bezwick
Sounds like the £6Bn tory cuts are taking their toll already. Lol
Tell me about it. I've had two upcoming interviews cancelled already. One of those with Capita.
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12th May 2010, 07:12 PM #15 Thank you all for your constructive comments
Our ISP connection went down.
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