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MIS Systems Thread, SIMS: Exams Organiser issue - validation error when deleting component sitting. in Technical; We have an issue in exams organiser for a particular seating - we can't delete the component seating for that ...
  1. 7th May 2010, 10:12 AM #1
    pete
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    SIMS: Exams Organiser issue - validation error when deleting component sitting.

    We have an issue in exams organiser for a particular seating - we can't delete the component seating for that exam. When we do this:

    Fire up Exams Organiser.
    Focus > Seating Organiser > Refresh.
    Pick "Biology Unit 1 Tier H". (BLY1H) > View/Edit.

    When trying to delete the component sitting by hitting the minus sign we get a validation error after confirming.

    Any ideas?

    (Yes, we have a case open with Capita, but it's been 18 days without any progress, which is an issue for an out-of-forum "we're not very happy with you" communication for more official channels).
    Last edited by pete; 7th May 2010 at 10:15 AM.
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  3. 7th May 2010, 11:59 AM #2
    Sarconia
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    What exactly is the error message that you are receiving?

    I've not heard of anything like this before but I am wondering if any students have been withdrawn from this exam but have not had their seats cancelled?
  4. 7th May 2010, 12:03 PM #3
    pete
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    Error (which I forgot to include) is:

    [I]Warning: Validation
    Seat does not exist.[/I

    It only happens with this one session (others are fine).
    Last edited by pete; 7th May 2010 at 12:06 PM.
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