surely the link you click on on the client is for simsload.exe no?
give permissions to windows\temp, best thing is to run simsperm.bat
also, check your connect.ini and sims.ini files point to the correct place. if not, it wont know to upload.
i vaguely recall that before when it failed, you used to get the option to run sims without upgrade, whereas now that option is removed to stop failed installs getting into data.
Vik, no need to apologise, I think we've been a little naive! It's actually helpful to be informed!!
Are the uses clicking on the shortcut on the desktop? Normally this is missing the simsload bit. As for permissions, I would set it via Group Policy. There is a topic on here about it, somewhere...
Personally SOLUS3 will solve all those pesky problems. I would however, wait for Phase 2. Doesn't solve your problems now, but it will.
Glad someone else is seeing this also. Nothing that I can see has changed on my system but the clients are not being updated correctly and now the ones that I manually have upgraded are slow as a snail.
Its the same setup as before, support told me to run the exe's in the setup folders of the server to update the setup folder but that didn't help.
Oh and Solus 3 is useless IMHO. Tried it twice now... its still rebooting the clients without notice and for some reason it overrules the mapped drive.
Thus the wait for Phase 2. Phase 1 needs too many tweeks.
What AV are you using?
thank you for your replies
i checked the shortcut and simloads.exe was not included in the path. i added that in and the update installed successfully when logged in as an administrator.
however, when logged in as a staff user it jumps straight to the login box and then displays the 'incompatible database' message
I have been experiencing all the above various clients, I ran the simsinfrastructuresetup; removed all installed components; reboot; ran sims.net and this resolved my problems. I don't know what the 'official' fix is.
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