What 'Absence bit' am i missing out on? :
It's probably about time, Capita just bought out Schoolcomms and absorbed their systems...
@Dancer - i like the idea of leaving a voicemail, but we prefer text or email. Still it's a nice idea.
I can't believe that you don't have a link in to MIS, that should be a big push from all users surely...?
We too have another texting service that we had before schoolcomms, in fact we don't really use schoolcomms for text, it's only email for pretty much all purposes.
come over to schoolcomms, it will make your life easier plus you can say you got in before Capita took them over
I was a very happy customer for many a year and still advocate they are a great company, service and product. Expensive? Not really, just your standard annual maintenance. Simple, easy product that just works, and is web based (apart from the integration client on the server)... so I likey very muchly!
Surprised Groupcall Messenger hasn't been mentioned here... big advocate of these guys too
Last edited by GREED; 12th September 2012 at 06:33 PM.
I've seen on here with other comments suggesting they charge quite a large sum for extra trianing if it's needed and also pay more to have it on more than 1 computer. I've also looked on the website myself and it's extra for more than 1 licence?
As far as I remember, the software is so easy it doesn't require much training! I know there is the additional multi-user licence cost.
Yep there is a multi-user licence, but defo never needed training. We're thousands of miles away, and it's fine. The support is also really good, i even have one of their guys emailing me on a sunday. Not that i've much needed support, it's usually just my internet being flaky, or the last time a user's S drive not mapped correctly.
I don't think we have charged a single customer for training in 2012. We only charge for training in exceptional circumstances - generally only if a school wants repeated onsite training for a large number of users.
As the other posts here show, the vast majority of our users become completely confident in all aspects of the software during their free trial. We consider the quality of our support as something which really distinguishes us, and this is completely free for as long as you are a customer.
For those not in the know, there are some cool new features:
There's a web interface, so no more desktop client required apart from for Admin,
You can send e-cards, which work great for primary, and staff!
You can send timetables to staff and students,
and there is an extra module they've developed which is to handle parents evenings.
They're also working with GroupCall Emerge to integrate with that. Oh and some kind of payments system as well.
It's great to see Capita partners working together
The parents evening system is actually another company that they have tapped into.
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