MIS Systems Thread, SIMS register inserting 'N's in Technical; Ok bit of an odd one but when taking the register in SIMS on one machine in the school, it ...
12th January 2010, 12:51 PM #1
SIMS register inserting 'N's
Ok bit of an odd one but when taking the register in SIMS on one machine in the school, it keeps inserting 'N's when saving.
This is a primary so SIMS has two sessions per class AM and PM. Yesterday this manifested by replacing both morning and afternoon sessions completely with 'N's when 'Save' was clicked after the PM session.
Today, when the AM register was taken the PM register was filled with 'N's when 'Save' was clicked.
IDG Tech News
12th January 2010, 01:06 PM #2
what method are you using for entering data?
ie omr, manual of direct access
12th January 2010, 01:19 PM #3
Sorry that would have been helpful info
Originally Posted by Mcshammer_dj
The teacher is entering the marks directly into SIMS via the register page. Then Ns appear when he clicks save.
12th January 2010, 01:31 PM #4
When saving Ns are supposed to appear if no other mark has been entered, but this shouldn't fill all boxes with Ns.
So if you go in and mark one student then try to save it will force you to fill in the other boxes as absent. but i think what you are doing is saying that despite what is entered Ns are filling the boxes...?
does the user have any elevated privileges for attendance? are they using a custom code that maps to an N?
12th January 2010, 01:32 PM #5
if its just one machine and doesn't affect user elsewhere, i would just reinstall sims and hope it goes away.
12th January 2010, 01:38 PM #6
So two different things have happened.
Originally Posted by vikpaw
1) Yesterday the AM register was taken and everything was fine. The PM register was taken and appeared to be normal but when the teacher clicked save all the marks from AM and PM turned to N.
2)Today the AM register was taken and again seemed normal but when save was clicked the AM marks were saved OK but all the PM marks turned from blank to N.
Yeah I am going to try this after school. Just wondered if anyone had an idea why this was happening.
Originally Posted by vikpaw
12th January 2010, 01:50 PM #7
Looks like you need to register a new Case with Support!
I have not seen this reported in SupportNet Forums and it most likely would have been if it was a general fault!
Last edited by Sivadam; 12th January 2010 at 01:52 PM.
12th January 2010, 02:00 PM #8
I've seen this happen before. It happened listerally 2-3 times on 2-3 PCs.
I think we eventually worked out it was a user error.
(they clicked on save, went back in to do the reg, and as it was v quick, N's didn't populate until the / were saved, so, it saved N over the top).
Try working through it with a nice cup of coffee - worked for me
12th January 2010, 02:48 PM #9
What version of Sims are you using at the moment?
I had this problem and if I am not mistaken there was a patch but for the life of me cannot remember what it was Doh.
Also I seem to remember that it was part of the criteria for the next update which was the last one which took Sims to version 7.124 build 28.
Will have a look through the Capita site.
12th January 2010, 02:51 PM #10
Originally Posted by bossman
We are Version 7.124 Build 28
We are supported by LA so if this is a known problem with a patch I will have to go through them...
12th January 2010, 03:01 PM #11
There is also reference to lesson marks being overwritten by N : KB75984 on ther capita website if you have registered to use.
Basically this is what it says:
Thanks to bossman from:
vikpaw (19th January 2010)
8th October 2010, 01:56 PM #12
- Rep Power
The office staff at my school have been asking if it's possible for SIMS to enter an N when no mark has been entered (When we hit save it just saves with a -) Capita advised that this only happens with lesson monitor...but they rarely actually give me solutions to queries! Any other ideas?
8th October 2010, 02:26 PM #13
Oh I'd forgotten about this. The issue just went away after those incidents.
8th October 2010, 02:46 PM #14
- Rep Power
I'd like to turn this feature on, any idea where the setting for it is?
8th October 2010, 04:04 PM #15
Not sure if its a feature, it was a bug for us.
Originally Posted by mikeruddell2
By det in forum MIS Systems
Last Post: 17th October 2009, 01:58 AM
By Gatt in forum MIS Systems
Last Post: 4th January 2009, 10:41 PM
By ChrisH in forum MIS Systems
Last Post: 12th June 2008, 12:17 PM
By Singist in forum EduGeek Joomla 1.5 Package
Last Post: 7th June 2008, 08:58 AM
By Ully in forum MIS Systems
Last Post: 10th December 2006, 08:02 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)