have you checked there are no comms packages loaded such as anycomms ? Source of all my cheque print problems.
It isn't AnyComms.
From reading this thread I'd be inclined to say the problem is most definitely software rather than hardware. Printing I presume works with other applications and due to the variety of hardware of use, the only consistency is FMS itself.Connection to the printer varies, some USB, some Serial and some Network.
A straightforward reinstall of the driver rarely works outright, although sometimes fixes the problem for a couple of print runs.
I'm tempted to suggest all the schools to delete the printers outright, run windows update until there is nothing left to do, then add the printers again.
I agree deleting printers could be something to look at, but I would also go one step further. By downloading the 2003 Server Resource Kit there's a utility called Cleanspl.exe (Spooler Cleaner) which will restore the print spooler to its default configuration. I'd then proceed to locate and download the latest drivers (if available) as this too can make all the difference.
I really fail how AnyComms can interfere with it. It doesn't use the printer "driver", it's written in VB6, rather then Delphi (like FMS), so it couldn't have dll hell. Anycomms doesn't put anything out of the anycomms folder, wise installer however, might. It only runs on the workstation and when the user runs it (unless it scheduled), the only time I have ever heard it of "interfering" with FMS was when it tried to sending something that FMS was using. Bah... sorry for the rant. I truely blame the fact it's not .NET yet.
Very late reply to this one.
All the schools in our LA who reported this issue have now confirmed it no longer affects them, we believe it was down to an update of Adobe Reader although we are not certain.
Printing to PDF then printing the PDF is the only 100% way. I've found changing PCL to PS, others have said doing it the other way helps. Also found it with HP when you have them connected via the network via a print server. Connect it straight to the pc rather then via a print server can sometimes help.
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