Well we have been offered the bargain price of £450 to customise the colours and add a logo to a predefined learning gateway template.
Seeing as this takes about 10 minutes (I did ours so I should know ) it's a pretty good return for them!
This is called exploitation, how are they allowed to get away with it?
<Post Edited - We are not a site for commercial companies to gain advantage over their competitors and this post goes against our policy of impartiality >
Last edited by Dos_Box; 16th December 2009 at 11:45 AM.
Just when I thought this topic was done and dusted...
Those in glass houses......
We are currently being held hostage by Bromcom (at least that's how it feels) because we are on an old version of your MIS software. I can't use things like version 3 of Winfolder. Letter designer and generator do not work completely on vista, but there is no one there who can fix it because it appears that no original developers are left.
The answer to everything is to attempt to sell us the new version. This is especially frustrating after the large amounts of maintenance we continue to pay, which doesn't include major version upgrades and increasingly little support on our aged equipment.
I don't like any MIS though.
Might get myself into trouble here, but dare I ask how it is that, plan and simple, Capita has a huge market share of schools in terms of MIS delivery?
Forgetting all else... might it be that they just have the best product???
One wonders if one ought to comment on this ..............
One also wonders if one would be admonished if one did post a VERY relevant comment ........
Maybe I should and they would close the topic!
'All else' is what is important, you can't just ignore it.
I have issues with both companies mentioned on this forum as we use products produced by both of them and are generally charged a great deal by both for very little.
The idea that SIMS is BEST, just made me shower my monitor with tea, really? Really? REALLY?
If it is, then heaven help us all........now I am going to go away and cry that this may in fact be the reality!
Maybe the answer is that SIMS is such a very, very good Product.
Yes, there may be other good systems out there but once you have become skilled in the various aspects of ALL of SIMS then there really is no point in looking elsewhere. Very few systems can do MORE than SIMS and there is absolutely no point whatsoever in using add-on systems, when SIMS systems are so good in the first place.
maybe you should post your Issues with Capita Support Desk. One wonders what they are however .........
If the product is as bad as you say then why don't people like myself pursuade the school to go elsewhere? There is absolutely no way I would even contemplate that!
Last edited by Sivadam; 16th December 2009 at 11:41 AM.
Do you know what it does if the database is busy during user creation? I doesn't write the logon name back into SIMS, making the provisioned account unusable. I was told that this was by design and the only way to fix is to repeatedly run the account report to look for blanks, remove and re-add the SLG provision for broken accounts.
Support didn't get me far there did it!
Some people would actually disagree with you re. SLG as well. And the enhancements that will be coming will make it even more user friendly.
It currently does the job it was designed for - and does that very well.
And I did not have the problems that you seem to have encountered! Our system must have been 'busy' when I provisioned. One wonders how 'busy' it would need to be to get the error ....
Last edited by Sivadam; 16th December 2009 at 12:11 PM.
Ok best maybe not the ideal word there...
But are people above really saying that Capita ONLY have a market share because they lock their customers into the product and have to stay with them?
If not, then there must be some foundation to my comment that Capita have a decent product.
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