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MIS Systems Thread, Serco 09.2 - Out now on maxportal in Technical; Is anyone else thinking about an offical complaint?...
  1. #16
    TYO is offline

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    Is anyone else thinking about an offical complaint?

  2. #17

    Edu-IT's Avatar
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    Quote Originally Posted by TYO View Post
    Is anyone else thinking about an offical complaint?
    Not to Serco, but yes, I'd like to make quite a few complaints today!

  3. #18
    Quote Originally Posted by mitchell1981 View Post
    We've had some serious problems with reports since the upgrade. We've reported it to Serco and they confirmed that at least one other school had the same problem.

    Basically any report with graphics on (photos, logos etc..) will not print properly. Random stuff will be missing from the report. Strangely, the reports will always print preview ok, but not actually print.

    It's caused us lots of problems as we rely heavily on reports and most include a logo.

    Anyone else got this problem so far?
    Got that problem. Spent half a day yesterday sorting it out.. i finally got the stuff on the report though ..... more luck than judgement... i found that if i copied and pasted a text box i had with the date in it would work.. weird...

  4. #19
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    I'm just glad we don't have to upgrade
    haven't done for about 2years now.

    i know for a fact every time the release they mess up...
    it must be in there policy.

  5. #20

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    Every pre christmas release they seem to mess up, i left it and will be doing the upgrade sometime next week when i know everything is working better. Its a shame really they have had a stint of a reasonably problem free releases as well.

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