andy_whitlock (11th November 2010)
Hello,
I am looking for some feedback on Truancy Call - We have had a demo and are thinking of buying it....
Does anyone use it? Does it work well for you? Any issues? Any features it lacks? Is it stable/reliable?
Thanks
We have used it for the last 2-3 years. I wasn't involved much in the decision process annoyingly.
I believe they are the cheaper (cheapest?) end of the market which may well have swung it for us.
Having looked at alternatives in the last year or so I hugely regret not making more of a fuss at the time - there are products with much richer and more reliable features.
My experience of the software is largely poor. Frequently get emails from them apologising for loss of service, their software seems to constantly require updates (installed by power users / admins) etc.
While that may all seem negative, what I would say is that if you are entering down this route because you don't currently have anything (other than a person doing it manually), no matter how comparatively poor it may or may not be, it will still revolutionise the life of your admin person responsible for attendance, as well as all of the other benefits of improved parental communication etc.
andy_whitlock (11th November 2010)
we use it here, seems very good, saves a lot of admin work!
We use Schoolcomms - I think its slightly more expensive than truancy call but I would certainly recommend it.
I concur with the above opinion. We wanted to get away from Phone Calls.
Schoolcomms is the perfect answer. And the way it interfaces with Attendance in SIMS is superb!
I also agree, we have been using SchoolComms for about 3 years now and it is the perfect solution for us. We don't take advantage of the attendance part (we have no need to), but it is very simple to use and interacts with SIMS excellently.
Additionally, it can be used anywhere, it doesn't just need to be used in school connected to the school systems, we can use it at home, like during the snow days in February, to contact out parents and the likes.
We use Truancy Call here nad have done for nearly 2 years now. We find it very useful with calling parents. Our Attendance office would not be without it now.
We use a system called Keep Kids Safe, has a web front end. Our attendance officer loves it, we moved from Truancy Call a few years back.
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