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MIS Systems Thread, Help with Windows 7 & SIMS in Technical; I'm currently testing out Windows 7 on our domain and i have got round to installing SIMS on it. I'm ...
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    timbo343's Avatar
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    Help with Windows 7 & SIMS

    I'm currently testing out Windows 7 on our domain and i have got round to installing SIMS on it. I'm having a problem when trying to install the client. Im getting:

    "SIMS installer was unable to write to the SIMS applications shared directory supplied as S:\SIMS.
    Do you wish to correct this?"

    As far as i know, the permissions are ok and when installing SIMS on an XP environment it works without any problems.

    I have had a look around here already and have found a thread about the SIMS directory having folders with strings of numbers as file names and deleting them but I dont have any of those in there.

    Can anyone help?

    Thanks

    Tim

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    wagnerk's Avatar
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    Sorry can't help you there, we just get errors during installation saying that sims isn't support on a 64bit OS, oh well...

    -ken

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    matt40k's Avatar
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    Appears W7 support will be included in Autumn release (5th Nov), but it won't be supported as they haven't checked everything, like Nova-T

    Sounds like you need to turn off UAC.

    SIMS works on 64bit, the client bits might not be supported tho.

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    or you could try xp mode

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    superfletch's Avatar
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    Try the UNC to the S:\SIMS directory instead?

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    Sivadam's Avatar
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    One wonders why one would want to run SIMS on a new platform before it is supported by Capita ..........

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    Jez
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    I agree try the XP Virtual Mode, it should work under that.

    Try
    Vitrual XP Mode this runs a copy of the XP kernel and supports all software so far that didn't work for me in Windows 7 but did in XP

    Hope that helps

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    Jez
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    RSoP_Robbers's Avatar
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    Got to agree with Matt40k.

    I tried the early beta of 7 with it and UAC was a little iffy (This was before any SIMS support for W7 (to my knowledge anyway with it being a beta - I could be wrong!) ). I am not sure if I was connected to the domain or not at the time. I shall check my notes!

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    matt40k's Avatar
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    Remember someone saying something about UAC and network drives... you have to use a script to promote your access rights to the mapped drive, or use UNC??, I remember someone saying W2k8 -R2? has loads more GP about UAC and they were saying it's a pain in the rear... didn't make any notes so can't be sure.

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    Sivadam's Avatar
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    After 9th November you will be able to ask Capita directly. As far as I am aware they are supporting it from the Autumn Release. One assumes the problems with FMS etc will have been sorted by then.

    I hope that the delay with Autumn Release is not because of this!

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    matt40k's Avatar
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    Nope, Autumn should run ok on Windows 7, but at the SIMS Update Seminar, they said they won't support it.... yet. It'll be like Windows 2008, when they supported it from 1st Jan, even though Dec came out in Jan.

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    jmcdermott's Avatar
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    Simply turn off the UAC (user account control) reset then try again.

    I think this is an issue is caused by the sims install running other setup files, you can give run as admin to the first setup but not the rest, turning uac off fixes it.

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    Sivadam's Avatar
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    That is obviously a change of plan then Matt.
    Even more reason not to move at the moment then!

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    matt40k's Avatar
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    Yer, I think it's more to cover themselves. They did say they haven't tested everything, like Nova-T.

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