+ Post New Thread
Results 1 to 8 of 8
MIS Systems Thread, Serco training data in Technical; I'm trying to set up some standalone installations of Serco around the place but I don't have any training data. ...
  1. #1
    BJG
    BJG is offline
    BJG's Avatar
    Join Date
    May 2008
    Location
    Norwich
    Posts
    466
    Thank Post
    89
    Thanked 35 Times in 25 Posts
    Rep Power
    23

    Serco training data

    I'm trying to set up some standalone installations of Serco around the place but I don't have any training data. (Our existing MIS data hasn't been migrated yet.) I called tech support and was told that they don't have, and can't supply, training data - even though the trainer at a recent session seemed to expect us to have it already.

    Any thoughts? Or better still, any Access databases...?!

  2. #2
    robk's Avatar
    Join Date
    Nov 2005
    Location
    Ashbourne
    Posts
    542
    Thank Post
    183
    Thanked 130 Times in 109 Posts
    Blog Entries
    1
    Rep Power
    49
    Do you have a Serco support site log on? I thought I saw training manual and databases available for download. Pm me if you are really stuck.

    Rob

  3. #3
    Diello's Avatar
    Join Date
    Jun 2005
    Location
    Kent, England
    Posts
    1,065
    Thank Post
    114
    Thanked 228 Times in 128 Posts
    Rep Power
    75
    Talk to your project manager at Serco - they DO have training data.

  4. #4

    Join Date
    Jun 2007
    Location
    Wakefield, West Yorkshire
    Posts
    634
    Thank Post
    99
    Thanked 134 Times in 104 Posts
    Rep Power
    68
    Hi,

    If your data hasn't been transfered yet, we install demo data at the install stage. If you need the data before, speak to your implementation manager. Everything else or anything else, PM me and we'll sort it out.

    Mic @ Serco

  5. #5

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,426
    Thank Post
    1,532
    Thanked 1,066 Times in 931 Posts
    Rep Power
    305
    As has been said if you have a FirstLine logon you can access the training manuals and data on there and download and import into your local install of Facility. I am really pleased they have made that move and I told them so the other week when I was on a course in Derby as it means that I can run the Foundation Course and dip in and out of bits of them all to give staff some training as needed without them getting excessive training and also reduces costs

  6. #6
    BJG
    BJG is offline
    BJG's Avatar
    Join Date
    May 2008
    Location
    Norwich
    Posts
    466
    Thank Post
    89
    Thanked 35 Times in 25 Posts
    Rep Power
    23
    Thanks for the comments. I just got an email from Tech Support saying "You would need to go to downloads | training | system administration and there is a zip file with the DB in", but I don't see it on the Firstline website. I don't even see that heading.

  7. #7
    Diello's Avatar
    Join Date
    Jun 2005
    Location
    Kent, England
    Posts
    1,065
    Thank Post
    114
    Thanked 228 Times in 128 Posts
    Rep Power
    75
    Presume this is the Foundation training? Login to Firstline first, then try following this link Serco Support

  8. Thanks to Diello from:

    BJG (22nd May 2009)

  9. #8
    BJG
    BJG is offline
    BJG's Avatar
    Join Date
    May 2008
    Location
    Norwich
    Posts
    466
    Thank Post
    89
    Thanked 35 Times in 25 Posts
    Rep Power
    23
    ...got it now. Thanks all!



SHARE:
+ Post New Thread

Similar Threads

  1. Programatic data extraction from SIMS.net Data Base
    By NetworkGeezer in forum MIS Systems
    Replies: 108
    Last Post: 16th February 2010, 10:22 PM
  2. SERCO Learning platform
    By wickit in forum Virtual Learning Platforms
    Replies: 7
    Last Post: 13th November 2009, 01:46 PM
  3. Serco and RM CC3
    By tazz in forum MIS Systems
    Replies: 3
    Last Post: 2nd May 2008, 12:43 AM
  4. Anyone using SERCO ?
    By ChrisN-0123 in forum MIS Systems
    Replies: 25
    Last Post: 15th March 2008, 12:27 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •