+ Post New Thread
Results 1 to 5 of 5
MIS Systems Thread, New Serco CMIS/Eportal Build for Birmingham Schools in Technical; ...
  1. #1
    ranj's Avatar
    Join Date
    Feb 2006
    Thank Post
    Thanked 42 Times in 32 Posts
    Rep Power

    New Serco CMIS/Eportal Build for Birmingham Schools

    Oh no!!

    Service Birmingham have released a new update for CMIS and Eportal for schools to run the summer 2009 census. This is for schools in the Birmingham Region.

    The upgrade must be run before Thursday 21 May 2009.

    The software and documentation for downloading and performing the upgrade is available at: CMIS -.

    A successful upgrade updates the builds as follows:
    · Facility Admin to 09.1.12
    · Facility ePortal to 09.1.12
    · Facility Scheduler to 09.1.12

    Has anyone run the upgrade? has it broken anything yet. Have all Birmingham schools done the upgrade to SQL2005 from 2000?

    Answers on a postcard...

  2. #2

    john's Avatar
    Join Date
    Sep 2005
    Thank Post
    Thanked 1,053 Times in 922 Posts
    Rep Power
    I'm not Birmingham so cannot comment if Brummy have crippled Serco for you but as a Serco school on my own we ran it and have had no major dilemmas and its much quicker than the Jan release was so very pleased with it.
    Minor niggles:
    E-portal - Registration it doesn't like lowercase letter o for an abscence code it must be a capital O for it. Seems to be a few other letters so use capitals for them and all seems good
    E-portal - Student Events - if you use them and your staff all contribute so those designated as Teachers and non-teachers on there record in Serco, if this is the case you need to modify the option in Serco in the event definition to allow All Staff to enter events against students and not just teachers (which this release sets it to)
    Admin - attendance by roll call screen gets the odd green box on it, don't worry its a minor bug its not hiding / taking anything away it works fine still its just a glitch but doesn't break anything just gives you a green cell

    Other than those, very minor bugs its been good for us.

    Don't forget to run the SQL cleanup script thingy to sort your Student Events out to boost Eportal performance.

  3. Thanks to john from:

    ranj (12th May 2009)

  4. #3
    jamin100's Avatar
    Join Date
    Feb 2008
    Thank Post
    Thanked 99 Times in 79 Posts
    Rep Power
    Here we go again!

  5. #4

    Join Date
    Jun 2007
    Wakefield, West Yorkshire
    Thank Post
    Thanked 133 Times in 103 Posts
    Rep Power
    Hi all,

    You're right about the events thing.
    The way they work is if the field in the event definition is set to staff it will show all staff. If it is set to teacher it will only show teachers.

    The last version would always enter the currently logged in member of staff. Even if that staff wasn't a teacher and the field type was of teacher. This was picked up as a bug whilst resolving another issue - the name in this section of eportal was displayed differently to the rest of eportal, eg. instead of saying 'm sanderson', it read 'sanderson, m'.

    Now this is resolved, the way to fix the issue if you want none teaching staff to be able to log their own name, is to change the field type from teacher to staff in the event definition. Please take a full backup first.

    Mic in the tech team @ Serco.

  6. Thanks to michael2k6 from:

    stariq (19th May 2009)

  7. #5
    DevilsAdvocate's Avatar
    Join Date
    May 2007
    West Midlands
    Thank Post
    Thanked 40 Times in 31 Posts
    Rep Power
    We updated yesterday and from what i've gathered everything has been ok! E-Portal is much faster on the Admin view now also

+ Post New Thread

Similar Threads

  1. [ACS] Serco ePortal, external access and Fronter - your setup??
    By cheredenine in forum MIS Systems
    Replies: 9
    Last Post: 6th October 2012, 03:42 PM
  2. Serco ePortal issues
    By stacey1985 in forum MIS Systems
    Replies: 5
    Last Post: 16th March 2009, 09:51 AM
  3. Serco eportal on Windows Mobile 6 PDA
    By noelp in forum Network and Classroom Management
    Replies: 3
    Last Post: 15th October 2008, 02:32 PM
  4. Quick ePortal question - Serco Facility
    By cheredenine in forum MIS Systems
    Replies: 0
    Last Post: 14th July 2008, 03:20 PM
  5. Serco CMIS Facility
    By bursar in forum MIS Systems
    Replies: 11
    Last Post: 22nd May 2007, 04:36 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts