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MIS Systems Thread, March Release FMS error in Technical; Originally Posted by FragglePete Grrr..... Did my update this evening, and the SIMS went ok. All runs fine (so it ...
  1. #16

    matt40k's Avatar
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    Quote Originally Posted by FragglePete View Post
    Grrr.....

    Did my update this evening, and the SIMS went ok. All runs fine (so it would appear)

    Then went to do the FMS, and the installer refuses to do the upgrade!!! Error message reads.

    'Failed to upgrade using FMSSQLApplicationSetup 1.566.4.0 to 570.6.0 Upgrade EXE'

    Phoned the help desk, but for some reason they close early on a Monday !!!!

    So, late home, cold tea and now an early start to get in and deal with the fall out! I've got too much on to worry about stupid software that won't upgrade correctly!

    Pete
    You mean FMSSQLApplicationSetup 1.566.4.0 to 1.570.6.0 Upgrade EXE

    Just sounds like the file didn't download correctly, so it's failed the sig check so it's crashed out, rather then attempting to apply it, just re-run SOLUS and remove existing package and try again. No biggy.

  2. Thanks to matt40k from:

    FragglePete (30th March 2009)

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    synaesthesia's Avatar
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    It didn't download a couple of files for me this afternoon at an upgrade. Redownloaded and all was fine, suspected just a connection hickup/traffic at the solus server end.

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    matt40k's Avatar
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    Quote Originally Posted by synaesthesia View Post
    suspected just a connection hickup/traffic at the solus server end.
    Wash you mouth out with soap!!!


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    *scrubs*


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    Quote Originally Posted by matt40k View Post
    You mean FMSSQLApplicationSetup 1.566.4.0 to 1.570.6.0 Upgrade EXE

    Just sounds like the file didn't download correctly, so it's failed the sig check so it's crashed out, rather then attempting to apply it, just re-run SOLUS and remove existing package and try again. No biggy.
    Got on to Capita, indeed the file downloaded by Solus was showing 0 bytes, so they re-downloaded the file and did a manual dbupdade. All works now.

    Not too many problems with the March release so far, some liking the new interface, but manily complaints from people who use more than just Attendance as all the shortcuts are gone and they have to make up their own panels.

    Pete

  7. #21

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    Quote Originally Posted by FragglePete View Post
    all the shortcuts are gone and they have to make up their own panels.
    Not gone, just moved. Anything custom should be in the custom panel, which you might need to bring out of hidding, double green arrow. Everything Capita is at the bottom of one of the menus (ie focus\tools etc)

    Still having to wait till June(I think?) for it to be centrally managed

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    The error is a little cryptic but it kind of point you in the right direction.

    Mismatch is the problem, during the upgrade the either the database or the application have not upgrade correctly.

    Basically, when you open FMS if your change password box appears the application is fine and therefore the database needs upgrade. If the application is still out of data run FMSapplication setup. or...

    To upgrade the database simply run dbupgrade for the FMS database and point the FMS temp folder (if not empty already) or the FMS folder and run. One it executes the files you will be fine.

    This is common with FMS second databases as Solus on handles one at a time.

    On a side note digital signature errors are nearly always download problem, re download and try again if not,

    http://dl.capitasolus.co.uk/cdimage/...9MarchMain.zip

    Mount and run

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    Quote Originally Posted by Steve_T View Post
    Please make sure you run SOLUS afterwards otherwise you'll LEA (or whoever) system won't be up-to-date with what version you are running and it will be flagged up as a failed install.

  10. Thanks to matt40k from:

    Steve_T (6th April 2009)

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