+ Post New Thread
Results 1 to 4 of 4
MIS Systems Thread, Sims.net (unique user defined reports missing) in Technical; We had the local LEA guy in yesterday to have a look at the admin network (something the school paid ...
  1. #1
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    669
    Thank Post
    40
    Thanked 15 Times in 14 Posts
    Rep Power
    20

    Sims.net (unique user defined reports missing)

    We had the local LEA guy in yesterday to have a look at the admin network (something the school paid into before I started) and he decided there was a problem with sims.net that could only be fixed by completely reinstalling sims.net.

    Now the reports that our admin staff have created are missing, they are listed in sims, but when you click on them you recieve a message that they are not available, all the standard reports are there though.

    There must be a way of recognising which files refer to these user defined reports but how? Is there a good document I could read, as I have not really had alot of exposure to sims apart from upgrading it, or could someone tell me how to do it.

  2. #2


    Join Date
    Dec 2005
    Location
    In the server room, with the lead pipe.
    Posts
    4,534
    Thank Post
    271
    Thanked 752 Times in 590 Posts
    Rep Power
    218

    Re: Sims.net (unique user defined reports missing)

    Reinstalled on the server? or a workstation?

    Standard report definitions are stored on the workstation at %systemroot% \Program Files\Sims\Sims .net\*.RptDef. I'm not sure where custom ones are stored - common sense would suggest the server.... but.

    Get an account at www.capitaes.co.uk and search the knowledgebase or if he hasn't restored a working copy of your setup as it was (minus the bugs), get him back in to fix it. This should have been tested before he was allowed to leave and you're paying for it anyway.

  3. #3
    Jake's Avatar
    Join Date
    Jan 2006
    Location
    Sunny South Coast
    Posts
    954
    Thank Post
    11
    Thanked 12 Times in 10 Posts
    Rep Power
    20

    Re: Sims.net (unique user defined reports missing)

    That could be bad news.

    During the last SIMS update patch we did, there was some problem and a restore from the backup was required. When we did this , we lost every single custom report we had. We had the same problem as you, the files were listed but "could not be found on document server" whenever you tried to access them. Turns out that the custom reports get embedded into some SIMS and SQL files instead of being kept as seperate files.

    We contacted our SIMS support folks, and plowed through the capitaes support.net ...all to no avail. The end result after many weeks was that every custom report had to be rewritten as there was no way to get them back.

  4. #4
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    669
    Thank Post
    40
    Thanked 15 Times in 14 Posts
    Rep Power
    20

    Re: Sims.net (unique user defined reports missing)

    Thanks for your replies guys, looks like I may have to give the admin staff some bad news then. I think i will sign uo to www.capitaes.co.uk, just for the extra support.

SHARE:
+ Post New Thread

Similar Threads

  1. Using Aim High with SIMS for reports
    By Opensource in forum MIS Systems
    Replies: 4
    Last Post: 24th January 2008, 09:18 AM
  2. SIMS.net Schedule Reports
    By manxdan in forum MIS Systems
    Replies: 4
    Last Post: 26th June 2007, 10:53 AM
  3. Replies: 4
    Last Post: 12th December 2006, 05:33 PM
  4. ISA Server 2006/2004 User Reports?
    By Quackers in forum Wireless Networks
    Replies: 1
    Last Post: 20th November 2006, 09:50 AM
  5. sims times out when trying to run various reports
    By projector1 in forum MIS Systems
    Replies: 2
    Last Post: 5th July 2006, 12:54 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •