+ Post New Thread
Page 2 of 2 FirstFirst 12
Results 16 to 19 of 19
MIS Systems Thread, Serco Facility Experiences!? in Technical; Originally Posted by Nick_Young Hello all! We are looking to implement Serco Facility et al and I wanted to know ...
  1. #16

    Join Date
    Feb 2006
    Location
    Newport
    Posts
    80
    Thank Post
    23
    Thanked 3 Times in 3 Posts
    Rep Power
    19
    Quote Originally Posted by Nick_Young View Post
    Hello all!

    We are looking to implement Serco Facility et al and I wanted to know what experiences everyone has encountered???

    I understand that support used to be quite ropey, has this really improved in the past 12 months?

    Thanks guys
    What I said before still applies
    Anyone using SERCO ?

    Also, we tend to lag behind on the updates, so avoiding the problems those who have leapt straight in have sometimes had. When our Data Manager needs the latest version to do the census I install it on a standalone machine for him. We really should be able to apply uogrades with confidence, though. Serco need a better testing regime.

  2. #17

    Join Date
    Jun 2007
    Location
    Wakefield, West Yorkshire
    Posts
    617
    Thank Post
    94
    Thanked 128 Times in 99 Posts
    Rep Power
    66
    Hi there,

    We all agree and we're testing methods with greater load testing ability is something we're implementing at the moment. Proof is in the pudding.

  3. #18
    darkest_star's Avatar
    Join Date
    Dec 2005
    Location
    carlisle, cumbria
    Posts
    42
    Thank Post
    4
    Thanked 3 Times in 3 Posts
    Rep Power
    18
    Quote Originally Posted by SpuffMonkey View Post
    We still haven't implemented the upgrade - but are due to next week - can anyone tell me whether its holding together OK now - or are there still "issues"

    Thanks
    I am led to believe that the latest fixes do help but some of the issues with ePortal have workarounds rather than fixes at the moment.

    We are waiting a little longer to see if some more enhancments come out.

    We have done the census on a standalone, we have also updated the standalone with the patches and it has improved the cover load speed but not to a really acceptable level for our school yet. The ePortal patch has not made a great deal of difference on the standalone but i would not know what it is like on a server.


    So going to wait a little longer here

  4. #19
    wickit's Avatar
    Join Date
    May 2007
    Location
    Sitting down
    Posts
    133
    Thank Post
    3
    Thanked 3 Times in 3 Posts
    Rep Power
    15
    you may be in for a long time, we have one outstanding bug thats been in the system for 2 years

SHARE:
+ Post New Thread
Page 2 of 2 FirstFirst 12

Similar Threads

  1. [ACS] Serco's Facility
    By ANiceEnglishman in forum MIS Systems
    Replies: 49
    Last Post: 3rd April 2011, 01:42 PM
  2. Fronter and Serco Facility
    By cheredenine in forum Virtual Learning Platforms
    Replies: 3
    Last Post: 10th November 2008, 08:24 AM
  3. SIMS.Net vs Serco Facility
    By JoHimself in forum MIS Systems
    Replies: 17
    Last Post: 18th October 2007, 09:44 AM
  4. Serco CMIS Facility
    By bursar in forum MIS Systems
    Replies: 11
    Last Post: 22nd May 2007, 04:36 PM
  5. Serco CMIS Facility and Groupcall
    By nigelp in forum MIS Systems
    Replies: 3
    Last Post: 27th February 2007, 12:25 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •