MIS Systems Thread, SIMS.net, Quickletter and terminal services in Technical; We have an issue with our terminal server and quickletter in SIMS.net.
This issue is a simple one - when ...
20th January 2009, 12:41 PM #1
SIMS.net, Quickletter and terminal services
We have an issue with our terminal server and quickletter in SIMS.net.
This issue is a simple one - when one user is writing a quick letter, no other user can. The process locks the quickletter file and doesn't unlock until the letter is finished and closed.
Now, is there anything I can do to combat this? Or should I be logging a request with our SIMS team?
20th January 2009, 10:26 PM #2
SIMS Support Article
Not sure but the attached article may help.
21st January 2009, 10:58 PM #3
Can you change the location of the quickletter template? If you can, include it in a roaming profile (if you using them)?
13th February 2009, 10:32 AM #4
How would I do this? I'm pretty sure it is hardcoded to be read from the SIMS.net directory?
Originally Posted by adamf
13th February 2009, 11:16 AM #5
I will look into this for you.
Thanks to PhilNeal from:
localzuk (13th February 2009)
13th February 2009, 12:04 PM #6
Someone on the LEA forum posted something about this: CR: 0902-472084
I believe it's only affects mandatory profiles, tho I can't be sure, nor can I check.
Thanks to matt40k from:
localzuk (13th February 2009)
3rd March 2009, 06:02 PM #7
Finally I have an answer - sorry for the delay.
For the March release we are moving the temporary Quickletter.doc to the <My SIMS Documents> location to better enable it for hosted environments.
2 Thanks to PhilNeal:
localzuk (3rd March 2009), Sylv3r (3rd March 2009)
3rd March 2009, 06:36 PM #8
11th September 2009, 04:08 PM #9
Sorry to vampire this thread.
Originally Posted by PhilNeal
As currently I see the template in the program files. So are you saying we can add to where ever the users my sims documents are kept in which case for us is n:\My Sims Documents
Last edited by russdev; 11th September 2009 at 05:23 PM.
15th September 2009, 11:05 AM #10
I was emailed this on the 7th of September regarding the August release SIMS .net 7.122:
Personalising the Quick Letter Template
You can now personalise the Quick Letter template without affecting the templates of other SIMS users. The ability to have local copies of the quick letter templates should enable Terminal Server / Citrix installations to share the SIMS .net installation folder for all the schools on the server, saving much time and effort during upgrades to SIMS. Server administrators may wish to deploy appropriate copies of a school template to the My SIMS Documents folder for each user in a given school to enable this new facility.
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