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MIS Systems Thread, SIMS.net, Quickletter and terminal services in Technical; We have an issue with our terminal server and quickletter in SIMS.net. This issue is a simple one - when ...
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    localzuk's Avatar
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    SIMS.net, Quickletter and terminal services

    We have an issue with our terminal server and quickletter in SIMS.net.

    This issue is a simple one - when one user is writing a quick letter, no other user can. The process locks the quickletter file and doesn't unlock until the letter is finished and closed.

    Now, is there anything I can do to combat this? Or should I be logging a request with our SIMS team?

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    SIMS Support Article

    Not sure but the attached article may help.
    Attached Files Attached Files

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    Can you change the location of the quickletter template? If you can, include it in a roaming profile (if you using them)?

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    localzuk's Avatar
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    Quote Originally Posted by adamf View Post
    Can you change the location of the quickletter template? If you can, include it in a roaming profile (if you using them)?
    How would I do this? I'm pretty sure it is hardcoded to be read from the SIMS.net directory?

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    I will look into this for you.

  6. Thanks to PhilNeal from:

    localzuk (13th February 2009)

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    matt40k's Avatar
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    Someone on the LEA forum posted something about this: CR: 0902-472084

    I believe it's only affects mandatory profiles, tho I can't be sure, nor can I check.

  8. Thanks to matt40k from:

    localzuk (13th February 2009)

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    Finally I have an answer - sorry for the delay.

    For the March release we are moving the temporary Quickletter.doc to the <My SIMS Documents> location to better enable it for hosted environments.

  10. 2 Thanks to PhilNeal:

    localzuk (3rd March 2009), Sylv3r (3rd March 2009)

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    localzuk's Avatar
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    Huzzahh!!!

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    Quote Originally Posted by PhilNeal View Post
    Finally I have an answer - sorry for the delay.

    For the March release we are moving the temporary Quickletter.doc to the <My SIMS Documents> location to better enable it for hosted environments.
    Sorry to vampire this thread.

    As currently I see the template in the program files. So are you saying we can add to where ever the users my sims documents are kept in which case for us is n:\My Sims Documents

    Russ
    Last edited by russdev; 11th September 2009 at 04:23 PM.

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    I was emailed this on the 7th of September regarding the August release SIMS .net 7.122:

    Personalising the Quick Letter Template
    You can now personalise the Quick Letter template without affecting the templates of other SIMS users. The ability to have local copies of the quick letter templates should enable Terminal Server / Citrix installations to share the SIMS .net installation folder for all the schools on the server, saving much time and effort during upgrades to SIMS. Server administrators may wish to deploy appropriate copies of a school template to the My SIMS Documents folder for each user in a given school to enable this new facility.

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