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MIS Systems Thread, Other Telephone numbers in SIMS in Technical; Contact Telephone Type (Amended 16/01/2009) The DCSF have now responded to my email about "Other" as a Telephone Type (Telephone ...
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    Mcshammer_dj's Avatar
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    Other Telephone numbers in SIMS

    Contact Telephone Type (Amended 16/01/2009)
    The DCSF have now responded to my email about "Other" as a Telephone Type (Telephone Location) and have informed me that they cannot accept Return Files with "O" as Telephone Type. However, they also tell me that it is a straightforward matter for those uploading to COLLECT to make the change at that point. I doubt if there are many schools that have made use of "Other" as a Telephone Location.


    This will almost certainly lead to an amount of extra work for school staff, which was not supposed to be the case. Equally I am told that other MIS suppliers were aware of this and made changes to avaoid this happening

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    Mcshammer_dj's Avatar
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    Quick follow on from this.

    Where I mention other MIS supplier I do not mean all. I have found over the weekend on supportnet that several other supplier are also able to allow the "o" code onto the return.

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    Didn't COLLECT update this and isn't there a Capita patch (12728) ?

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    This is a collect issue as They are stating that the other code fails their validation. This follows early assurances that any contact data would not be subjected to validation.

    The patch mentioned was delivered for those schools or LA's who wanted to ensure that the STD code was listed against phone numbers.

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