+ Post New Thread
Results 1 to 5 of 5
MIS Systems Thread, Timetabling issues with 16-bit Capita Software in Technical; ...
  1. #1

    Join Date
    Jun 2007
    Location
    Taunton, Somerset, UK
    Posts
    29
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Timetabling issues with 16-bit Capita Software

    Hi All

    My problems with SIMS.net seem to be on going at the moment. I was wondering if anyone had the same issues as we have:

    We run Citrix Presentation Server 4.5 and we are currently migrating all our systems over to x64 to improve performance etc.

    At the moment, all is going well for most applications; however we have hit a brick wall when it comes to SIMS.net.

    The core part of SIMS.net is working fine; however timetabling is a complete mess. We have to use Nova-T 4 to print off a whole school timetable. This software is still 16-bit!! Obviously this will not run in a x64 environment. Capita 2 years ago said that we would not need to use Nova-T 4 after about 18 months; however they now say this has been changed to September 2009!!! The only reason we still have to use Nova-T 4 is to print off this one report.

    We are also having issues with printing pupil timetables and bulk timetables within the main SIMS.net application. Apparently it uses a program called TTPRINT.EXE - however we have found out that this too is not x64 compatible. This has meant that I still have to run a 32-bit Citrix server for a few people to be able to run these tools.

    I can't understand why Capita arenít doing anything to support x64. They appear to be burring their head in the sand. If you ever phone the helpdesk the only thing they say is that don't support it and 'have you tried uninstalling and reinstalling SIMS'?

    I have no problems with any other application on our systems, yet SIMS is consuming more and more of my time at the moment. For a system that is meant to help with school management it does nothing to help with IT management, other than give them a headache!

    Sorry if this appears to be a rant, however itís just starting to become a farce with the number of updates we have to carry out on SIMS.net

    To put it in perspective, we are still using MENTOR (SIMS predecessor) for School fees and it works fine on x64, we have no issues with it what so ever.

    Tom

  2. #2

    Join Date
    May 2007
    Location
    Hull, UK
    Posts
    256
    Thank Post
    6
    Thanked 13 Times in 13 Posts
    Rep Power
    18
    Nova-T 6 is out isnt it? Isnt this a 32bit app?

  3. #3
    Chris1974's Avatar
    Join Date
    May 2008
    Location
    Chippenham
    Posts
    9
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I am using T6, but still export to T4 just to print - the layout is much more friendly for people to read / schedule their own teams. Just starting to get my head around it all.

  4. #4

    Join Date
    Jun 2007
    Location
    Taunton, Somerset, UK
    Posts
    29
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Yeah, we have T-6 as well, everything is done in that, except for printing off the timetable which as to be done in T-4.

    All very odd!

  5. #5
    BKGarry's Avatar
    Join Date
    Mar 2006
    Location
    Kent
    Posts
    991
    Thank Post
    103
    Thanked 139 Times in 110 Posts
    Rep Power
    50
    There is a timetable printing option under Reports in SIMS .net, you have to make sure your accademic year,

    you should be syncing to T4 through SQL anyways.

    Hope this helps



SHARE:
+ Post New Thread

Similar Threads

  1. Capita get into bed with Uniservity
    By conehead in forum MIS Systems
    Replies: 31
    Last Post: 22nd May 2008, 03:13 PM
  2. SIMS timetabling question
    By Jake in forum MIS Systems
    Replies: 5
    Last Post: 21st September 2007, 11:27 AM
  3. Capita
    By SteveT in forum IT News
    Replies: 3
    Last Post: 23rd March 2006, 10:35 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •